Heather Thomas Email & Phone Number

Northern Virginia And Maryland

Greater Washington D.C. Metro Area

East Madison, Nh

• Connect with guests and provide special and memorable desserts and cakes. Create and prepare dessert menu items for plated and buffet services and diverse resort functions including country inn dining, barbecues, banquets and wedding receptions. Create and prepare dessert items for special dietary needs. Assist Traditions Sous Chef with feedback on menu development and pairings, as well as specials. • Prepare daily varying production of fresh breads, brownies, cookies, baked goods and… Show more • Connect with guests and provide special and memorable desserts and cakes. Create and prepare dessert menu items for plated and buffet services and diverse resort functions including country inn dining, barbecues, banquets and wedding receptions. Create and prepare dessert items for special dietary needs. Assist Traditions Sous Chef with feedback on menu development and pairings, as well as specials. • Prepare daily varying production of fresh breads, brownies, cookies, baked goods and pastries. Prepare sauces and garnishes to pair with desserts. Train staff in dessert plating and presentation. • Meet with clients, provide tastings and design and decorate customized celebration and wedding cakes. • Research, develop and write recipes. Prepare cost analyses. Work with suppliers to source ingredients and compare costs to meet high standards and budget. Research neighboring/area restaurant dessert menus and bakery products for comparison. • Identify and develop retail bakery sales opportunities, such as selling pies for Thanksgiving. • Serve as breakfast cook during off-season and as needed. Execute all breakfast menu items. • Awarded employee GAB award for Going Above and Beyond, September 2015. Show less

Lansdale, Pa

• Led and directed bakery operations. Implemented merchandise directives and drove sales initiatives to continually exceed sales and gross profit objectives. As of August 2010, sales exceeded budget by 2.85% and gross profit dollars by 8.08%. Final 2009 sales exceeded budget by 12.07%. Maintained shrink responsibly without sacrificing sales.• Regular top competitor in sales contests for medium volume stores for entire chain and leader among bakeries within district and region. Winner… Show more • Led and directed bakery operations. Implemented merchandise directives and drove sales initiatives to continually exceed sales and gross profit objectives. As of August 2010, sales exceeded budget by 2.85% and gross profit dollars by 8.08%. Final 2009 sales exceeded budget by 12.07%. Maintained shrink responsibly without sacrificing sales.• Regular top competitor in sales contests for medium volume stores for entire chain and leader among bakeries within district and region. Winner of cornbread and holiday loaf cake contests. Leader in corporate push items and sales programs, including Chocolate Dipped Strawberries for Valentine Day and Mother’s Day in-store events and Chocolate Easter Egg promotions.• Regularly developed strategies to meet production demands efficiently. Assigned and delegated staff tasks to meet deadlines. Encouraged staff to develop and share product and merchandising ideas. Challenged staff to think creatively and resourcefully to streamline operations, solve problems, drive sales and exceed customer expectations. Continually developed and cross-trained staff to advance bakery standards of product integrity and variety, production capabilities, and customer satisfaction. Scheduled staff to meet production demands efficiently. As of August 2010, labor expenses under budget by 5.09%.• Executed monthly department inventories. Ordered and checked delivery of all perishables, dry goods and supplies. Maintained effective safety and sanitation program, in compliance with health department regulations and corporate guidelines. Show less

Pennsburg, Pa

• Responsible for specialty cake case. Designed and decorated fun to sophisticated specialty cakes and bakery products, including visually engaging cakes and cupcakes for children, as well as seasonal and holiday cakes. Decorated cakes for customer orders. Produced and decorated cakes and cake products with an eye for creating eye-catching and attractive bakery sales tables, cooler and freezer cases. • Scaled, mixed and prepared batters and doughs. Prepared icings. Finished donuts.… Show more • Responsible for specialty cake case. Designed and decorated fun to sophisticated specialty cakes and bakery products, including visually engaging cakes and cupcakes for children, as well as seasonal and holiday cakes. Decorated cakes for customer orders. Produced and decorated cakes and cake products with an eye for creating eye-catching and attractive bakery sales tables, cooler and freezer cases. • Scaled, mixed and prepared batters and doughs. Prepared icings. Finished donuts. Proofed and baked breads and rolls. Baked cakes. Baked off artisan breads, muffins, pies and pastries. Merchandised products. Pulled and set up products for production. Show less

A.B., Comparative Religion

Education record

Cake Decorating I with Toba Garrett at the School of Recreational Cooking, October 2007 Institute of Culinary Education Course.