Heather Hicks

Heather Hicks Email and Phone Number

Senior IT Technical Systems Analyst at Idaho Power @ Idaho Power
Heather Hicks's Location
Boise, Idaho, United States, United States
Heather Hicks's Contact Details

Heather Hicks work email

Heather Hicks personal email

n/a
About Heather Hicks

Positive and self-motivated, I thrive on finding solutions to complex challenges and motivating cross-functional teams. With a strong analytical curiosity and a love to help people, I've been successful in building bridges with diverse teams and acting as a liaison between groups with and without deep technical skill. I believe that creating well designed and efficient technical solutions positively impacts a wider staff base by making the workplace better, more productive, and accurate.

Heather Hicks's Current Company Details
Idaho Power

Idaho Power

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Senior IT Technical Systems Analyst at Idaho Power
Heather Hicks Work Experience Details
  • Idaho Power
    Senior It Technical Systems Analyst
    Idaho Power Sep 2024 - Present
  • Self Employed
    Independent Principal Consultant
    Self Employed Apr 2020 - Sep 2024
  • Boise State University
    Erp System Manager
    Boise State University Nov 2016 - Mar 2020
    Boise, Idaho Area
    This role was very much a hybrid of operations and system management for the Division of Research, Office of Sponsored Programs (OSP). With research growing quickly each year I formed the system team structure; developing a team of high achieving individuals who produced high-visibility regulatory reporting along with providing troubleshooting, system support, debugging, system maintenance, and internal business analysis across the campus for sponsored activities. As the manager of the team I also participated in collaborative strategic IT decisions across the University, project management, and played a key implementation or supporting role on several cross-functional projects to achieve University objectives. I lead functional and technical aspects of several critical projects in my 3+ years including a system-wide ERP Enhancement project to increase efficiency and improve accuracy across the division of finance, the campus community and the division of research; finalized the implementation of Oracle Cloud Project Portfolio Management (PPM) including requirement gathering, conversion, process updates, documentation, testing, setup and training; and a rebuild of the Encumbrance and Budgetary Control modules in Oracle Cloud alongside Oracle Development, the Operations Manager, and the Division of Finance. I also spearheaded system improvement projects, one of which included automation of contract billing and revenue recognition for all sponsored activities. The breath of supported systems ranged from proposal development, approval, award acceptance, cost and budget maintenance, billing, revenue recognition, award closeout, internal analytics and regulatory reporting. The financial applications supported include procurement, budgetary control, payables, receivables, general ledger, assets, project costing, grants management, reporting, and contracts. I additionally supported the on-premise InfoEd application and a variety of other solutions across OSP.
  • Impac Services
    Senior Financial Consultant | Project Manager
    Impac Services Oct 2011 - Nov 2016
    Boise, Id
    During my 8+ years with Impac Services I engaged in over 35 financial projects ranging from end-to-end ERP implementations to post go-live support. Starting as a staff consultant and moving to a Senior position, I advanced quickly with expanding autonomy and leadership roles, later leading large-scale projects as the single financial consultant.I worked cross functionally and assessed business functions, mapped processes, gathered requirements across all applications, wrote all technical and functional documentation including training material, implemented system design and process changes, wrote reports, conducted testing, finalized troubleshooting to resolution, trained multiple levels of staff, identified and implemented process improvement, championed change management, lead or supported project management, and worked directly with senior and VP management to tune efficiency across the full ERP system. I have worked directly on implementing the full stack of Oracle financial applications for on-premise and cloud solutions including overall Oracle architecture, procure-to-pay, assets, general ledger, subledger accounting, tax, revenue recognition, planning and budgeting (PBCS), reporting (OTBI and OAAC), billing and accounts receivable. I have directly supported accounting regulations for several international (IFRS), government (STARS), US and Canadian (GAAP) companies and ensured compliance across the board for all financial activities including SOX, financial reporting and tax regulations. Lastly, I hold my Bachelor’s Degree in Accounting along with the Oracle E-Business Suite Receivables Implementation Certification and the Oracle Financials Cloud: Receivable Implementation Specialist Certification which served me well in this role and helped me to accurately translate requirements as a "Functional/Technical" resource.
  • Impac Services
    Staff Financial Consultant
    Impac Services Sep 2008 - Oct 2011
  • Personal Shopper
    Accounting Analyst
    Personal Shopper Nov 2007 - Sep 2008
    Boise Metropolitan Area
    I maintained accounting responsibilities such as transaction entry, reconciling accounts and month end close. I participated in quality assurance, reporting, and as a key project team member for our ERP implementation. Additionally I presented metrics for executive leadership, and led a shipping software implementation.
  • Personal Shopper
    Accounting Clerk
    Personal Shopper Mar 2007 - Nov 2007
  • Personal Shopper
    Merchandise Specialist
    Personal Shopper May 2006 - Mar 2007

Heather Hicks Skills

Oracle E Business Suite Requirements Analysis Business Analysis Oracle Enterprise Resource Planning Integration Erp Business Intelligence Business Process Improvement Business Process Project Management Consulting Requirements Gathering

Heather Hicks Education Details

Frequently Asked Questions about Heather Hicks

What company does Heather Hicks work for?

Heather Hicks works for Idaho Power

What is Heather Hicks's role at the current company?

Heather Hicks's current role is Senior IT Technical Systems Analyst at Idaho Power.

What is Heather Hicks's email address?

Heather Hicks's email address is he****@****ate.edu

What schools did Heather Hicks attend?

Heather Hicks attended Boise State University.

What skills is Heather Hicks known for?

Heather Hicks has skills like Oracle E Business Suite, Requirements Analysis, Business Analysis, Oracle, Enterprise Resource Planning, Integration, Erp, Business Intelligence, Business Process Improvement, Business Process, Project Management, Consulting.

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