Heather Hollis is a FTC Operations and Pilot Training at Alaska Airlines. Colleagues describe them as "Heather was a crucial member of my team because of her incredible combination of skills, drive and heart. Heather is detail-oriented without being perfectionistic. She builds trust with her peers and leaders by demonstrating sophisticated communication skills that deliver the right level of detail, transparency and courage. I relied on Heather to bring an optimistic, but realistic perspective. She is a powerful problem-solver. While she was on my team she tackled very complex challenges to support our pandemic response, to plan creatively because of supply chain issues and to build new processes and systems for a large, distributed workforce. Heather consistently delivered extremely high quality work, solutions and communications. But what set her apart was her empathic leadership style that buoyed our entire team through really tough challenges. I would hire Heather again in a heartbeat. She's the type of team member every leader wants on their team - talented, skilled, dedicated, creative, driven and overwhelmingly team-oriented." and "It has been an honor working alongside Heather over the past few years. I have never been more inspired by a teammate than I have by Heather and her work ethic, authenticity, and adaptability. With the constant change that comes with our roles, Heather can navigate the unknown gracefully while fearlessly embracing changing objectives. Every piece of work Heather produces is innovative and of the highest quality, from standardizing work processes to implementing new job tools. During our time working together, the biggest impact Heather had was during my onboarding in 2021. My first day on the job was during a holiday week when my supervisor and most of the division were out of the office. However, Heather proactively took the lead to onboard me throughout the week, even though she managed two people's roles during that time. Heather prioritized my onboarding and welcomed me to my role, which made for a positive first week. No matter what she does, Heather goes above and beyond with the most positive, genuine attitude. Heather is invaluable and would be an asset to any company or team. I hope to work with her again in the future."