- Provides leadership and direction over Deputy Minister’s Office (DMO) in decision-making operations, cross-divisional coordination, and targeted external engagement.- Leads a team (Operations and Engagement Unit) of professionals responsible for coordinating DMO operational efficiency and ensures effective communication processes are monitored and maintained.- Stewards the continual improvement of information sharing within the Department and develops feedback mechanisms to share information, provide clear direction, and facilitate the flow of information from and to the Minister’s Office. - Ensures the appropriate people are briefed with accurate and timely information and is a key position ensuring the CoS and DM are apprised of relevant issues, providing recommendations and perspectives for consideration as appropriate.- Liaises directly with the Minister’s Office, division contacts, other departments, and provincial agencies to plan and coordinate various deliverables.

· Responsible for developing effective messaging and communication strategies.· Responding to issues or challenging situations quickly and professionally.· Making sure all materials have consistent messaging and branding.· Conducting quality control on all communications.· Supervising communications staff. · Developing relationships with minister’s office, executive offices, program areas, and other ministries.

· Research and prepare communications plans and supporting materials for ministry-wide initiatives, legislation and announcements.· Lead Communications Advisor for high-profile announcements, including Budget 2019, Budget 2020, and the government’s relaunch grant to small businesses during the COVID-19 Pandemic.· Manage issues in media with analysis, key messages and real-time public responses.· Mentor and advise Junior Communications Advisors.· Provide speaking notes, correspondence, key messages and other communications documents for Minister and Deputy Minister.· Build relationships with clients and assess their needs to develop and implement communications plans and respond to urgent issues.· Worked in a variety of ministries, including Community and Social Services, Children’s Services, Treasury Board and Finance, and Jobs, Economy and Innovation.

• Create and edit responses for the Minister and Deputy Minister of Energy• Implement and maintain the correspondence Style Guide for the ministry• Provide cover off for multiple roles, requiring extensive communications, ARTS, and FOIP knowledge• Maintain a database of standard responses, ensuring information is accurate and up to date• Provide cover off and support for the Senior Information Officer and Planning and Communications Manager

• Utilize critical thinking skills to assist in the development and coordination of policy through the Deputy Minister’s Office and External Decision Making Process• Communicate with the executive team on key issues and meetings• Flagging and compiling an issues report for Deputy Minister and Chief of Staff• Assisting with writing assignments for the Minister and Deputy Minister during peak periods

•Organize work on multiple advertising projects at the same time for McDonald’s franchisees across Alberta and Western Canada•Create, write, and present McDonald’s 2013 advertising plan addressing employment challenges•Communicate with multiple stakeholders to create, plan, and implement McDonald’s sponsorship initiatives•Discuss objectives for advertising with franchisee and client, and use that information to create initiatives used in Alberta and Western Canada•Proofread and edit advertising copy and legal disclaimers

•Utilize critical thinking skills to assist in the assigning and coordination of incoming and outgoing action requests using ARTS•Proofread and edit correspondence implementing style and language as dictated by the style guide•Engage key contacts from divisions and other ministries by employing communication skills•Able to learn multiple roles independently to provide cover off for integral roles in the Deputy Minister’s office•Acted as a liaison to communicate with all divisions in the Ministry to gain input for the Annual Report and Business Plan•Edit, finalize, and organize printing of the Business Plan