Heather is a business and AI technology executive who specializes in organizational development, business strategies, operations, and streamlining business processes. Prior to founding Imagine Virtual Agency, Heather was employed at the Municipal Pension Retirees’ Association (MPRA), an association with over 11,000 members and 31 districts throughout B.C. The MPRA advocates for retirees who receive a pension from the Municipal Pension Plan on concerns about their pension, benefits, and issues concerning seniors in British Columbia. In this role, she sourced new membership management software and redesigned the website allowing for online applications with a portal for both provincial and district executives. She also re-branded, introduced social media, updated policies, and provided technical training for the Provincial Executives all in line with the strategic plan. Before this, she was the Operations Manager at the Greater Westside Board of Trade in West Kelowna, B.C. Heather is passionate about her work and enjoys board/committee collaboration and business development leadership. She prides herself as an experienced board member who understands the critical importance of good governance.Before coming to the Okanagan, she was the founder of Calgary Concierge (Life Assistants Corp.) providing business support to entrepreneurs and small businesses. Services included business consulting, bookkeeping, executive assistance, digital marketing, and full-service web design and maintenance. During this time, she employed a team of 35, including 24/7 lobby concierge at the Princeton Hall and Princeton Grand; both high-end residential buildings located in downtown Calgary. Heather’s core expertise and education are in the information technology industry working for companies such as Gulf Canada, IBM, Rocky View School District, and the Alberta Stock Exchange. She attended the University of Calgary, Mount Royal University, and has numerous certifications in business management, information technology, board governance, and digital marketing.
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Ceo, Chief Ai OfficerAi 4 BusinessKelowna, Bc, Ca
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Ai Business AutomationFreelance Sep 2022 - PresentKelowna, British Columbia, Canada
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Business OwnerImagine Marketing Agency Mar 2023 - PresentKelowna, British Columbia, Canada -
Business SupportNon-Profit Jan 2024 - Aug 2024 -
Business OwnerImagine Va Feb 2023 - Jan 2024British Columbia, Canada
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Operations ManagerMunicipal Pension Retirees' Association Mar 2021 - Feb 2023West Kelowna, British Columbia, Canada -
Operations ManagerGreater Westside Board Of Trade | West Kelowna & Westbank May 2017 - Oct 2020West Kelowna -
FounderWow Social Media Sep 2015 - Oct 2020Calgary, Canada AreaWeb Sites, Social Media Marketing and Business Consulting
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OwnerLife Assistants Oct 2006 - May 2017Downtown - CalgaryLife Assistants is Lifestyle Management and Concierge Business. We offer services to residential buildings, corporations, small businesses and over committed individuals. We provide our clients with a more harmonious balance between their professional and personal lives. Within this company I provided executive assistance to small to medium businesses. These services generally involve office management, computer support, reconciling bank accounts, expenses, bookkeeping, HR duties, payroll, AP/AR, travel arrangements and other various administrative duties as requested.In addition to this I employed and managed a team of twenty Concierge at the Princeton Hall and Princeton Grand residential buildings, I tended to all bookkeeping, payroll, invoicing, creating and updating company documentation, addressing building maintenance issues, escalation procedures, emergency and evacuation procedures, incident reporting, security checks, scheduling staff, FOB procedures, computer maintenance, monitoring CCTV’s etc.
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It Support TechnicianRockyview School District Feb 2013 - Sep 2015Bearspaw And Banded Peak SchoolsResponsible for providing direct hardware and software support for all devices within the schools. Maintain desktop and network hardware health by directly resolving the issues or escalating to other technical resources. Provide technology support to all staff and students. Participate in and coordinate planning of school installations. Maintain inventory and ensure all devices are updated and copyright compliant. Provide teachers with training on software applications and Apple Apps. Ensure Web Sites in both schools are kept up-to-date and follow all system standards as implemented.
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Administrative Accounting AssistantSysgen Solutions Group Dec 2011 - Jan 2013Calgary, AlbertaSysGen Solutions Group is an IT consulting Company. A brief summary of my duties is as follows: payroll for over 35 employees using ADP including commissions, payroll remittance, benefits, preparing Year End financials, preparing Weekly Financial Summaries, invoicing using QuickBooks and Connect Wise, Visa and Bank reconciliations, quarterly GST.
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Office ManagerProgressive Electronic Design May 2004 - Jun 2006Calgary, AbWithin this Home Automation Company I was responsible for a wide area of duties from AP/AR, payroll, reconciling accounts, deposits, and maintaining all office computers with hardware and software upgrades and maintenance. In addition to this I handled mail, reception calls, couriers, ordered office supplies, and ensured the stock room was organized and ordered inventory items when necessary. Assisted sales staff with various projects and assisted with Interior Design issues. Showed customers through the showroom and assisted with creating proposals and quotes. Created company manuals as well as policies and procedures. Applications used: Visio, Simply Accounting, QuickBooks, Simply Reliable, Power Point, Excel and Microsoft Word.
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Sales AdministratorComputer Environment Solutions 2002 - 2003Calgary, Canada AreaWorked closely with the Sales team to ensure sales occurred seamlessly and assisted them with various projects. Responsible for inside sales - selling UPS Systems (Uninterruptible Power Supplies), Office Furniture, Computer Room racks and flooring. Also included in the role of Sales/Administrator was the coordination of IT Systems maintaining hardware/software and provided support to fellow employees.
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Systems AdministratorAlberta Stock Exchange 1995 - 2000Calgary, Canada AreaResponsible for maintaining a critical information utility and provided operational integrity for core systems. Technical areas of responsibility were RISC/6000 (AIX), Message Queue Manager (MQM), AS/400 (OS/400), TCP/IP, Lotus Notes and NT Administration. Technical support in these areas included upgrades, installations, monitoring and troubleshooting. Responsible for the Daily Operations of the Trading System (ACE), WAN/LAN technical support, PC Desktop support and special projects. Other responsibilities included writing and maintaining all operational documentation and teaching Training Seminars to our In-House users.
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System AnalystIbm Canada Formerly Isma (Information Systems Management Alberta) 1993 - 1995Calgary, Canada AreaResponsible for supporting extensive information technology systems, providing technical and operational support as well as assisting with automation. Responsibilities included operating the central computer system in accordance with established production schedules, ensuring prompt response time to all users. Attending to JCL errors and escalating programming errors to appropriate personnel. Assisted users with various help desk calls. Ensuring remote connectivity was monitored to supply maximum access to the head office from all remote sites and other general operating duties.
Heather Holmes Skills
Heather Holmes Education Details
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Computer And Information Sciences And Support Services -
Wordpress Web Design And Social Media -
Computer/Information Technology Administration And Management -
Communication And Media Studies
Frequently Asked Questions about Heather Holmes
What company does Heather Holmes work for?
Heather Holmes works for Ai 4 Business
What is Heather Holmes's role at the current company?
Heather Holmes's current role is CEO, Chief AI Officer.
What schools did Heather Holmes attend?
Heather Holmes attended University Of Calgary, Mount Royal University, University Of Calgary, Mount Royal University, Mount Royal University.
What are some of Heather Holmes's interests?
Heather Holmes has interest in Children, Economic Empowerment, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture, Health.
What skills is Heather Holmes known for?
Heather Holmes has skills like Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, Powerpoint, Sales, Leadership, Training, Network Administration, New Business Development, Social Media Marketing.
Not the Heather Holmes you were looking for?
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Heather Holmes
Associate Vice President, Development, Jewish General Hospital FoundationMontreal, Qc2amcal.ca, ssss.gouv.qc.ca -
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2alberta.ca, gov.ab.ca
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