Heather Randolph Email & Phone Number

United States

Quincy, Ma

Responsible for ensuring analysts are completing work accurately and on-time, creating new audits, improving current processing and designing and implementing new ones, creating and maintaining automations using VBA and SQL. Team's point person for SQL, Excel, VBA, and adhoc technical needs.Additionally, assists with the Line Verification team by pulling reports, uploading EDS, and improving the report generation process.

Quincy, Ma

Responsible for ensuring that internal audits are run properly, SQL tables are accurate and up-to-date, and that reports are complete and easily understood from a high level. Oversee a team of twenty.Some accomplishments include: created a tracker that, using VBA in Excel, opens specified reports, reads how much is complete per user, and puts the results into the workbook containing the macro; using Ruby on Rails, created an online database for team specific rule that includes logins, personalized views, security measures to ensure only admins can update the database and to prevent malicious code inserts.

Quincy, Ma

As a Product Pricing Analyst, levels one through senior, I took part in department meetings, provided feedback to management regarding IT requirements, led teams to improve documentation and communication, and was an active member of the Peer Process Review team, which reviewed and voted upon process improvements submitted by PPT team members.

Was responsible for Sallie Mae's consolidation loan from the initial application through funding. Researched any funds distribution issues. Assisted customer service. Assisted applicants in completing the application process.

Greater Boston Area

As a contract employee, I worked with the Business School's web development team to implement the redesign using HTML, CSS, and server-side includes.

Dartmouth, Ma

Worked a few departments to develop and maintain their university sub-sites. I used DreamWeaver and Photoshop to build the ColdFusion sites.

Ma, Professional Writing

Ba, English: Literature And Creative Writing

Activities and Societies: Alpha Chi, honors society Lambda Iota Tau, literary honors society