Heather Keith Email & Phone Number

Columbus, OH, US

Create a world-class customer experience by providing passionate customer service and selling through customer engagement.Train new hires.Process and send out back-of-house sales.

Remote

Copywrite digital resources.Project management.Create differentiated curricula that result in student-produced performances while coordinating with Lyric Education staff and Chicago Public Schools. Develop lesson plans and learning tools, teach programs according to Illinois Common Core standards, and assess student progress every six weeks.Hire and.

Remote

Use ZenDesk phone, email, and chat functions to provide accurate, satisfactory answers to customer queries and concerns.De-escalate situations involving dissatisfied customers, offering patient assistance and supportGuide callers through troubleshooting, navigating the company site or using the products or servicesPlace online orders for customers..

Chicago, IL

Produce contracts and administer program documents such as background checks, W9s, and teacher professional development credits.Manage account payable and payroll. Drive initiatives for the recruitment of new schoolsHire teaching artists Provide ongoing classroom observations.Anticipate and troubleshoot logistical and operational challenges. Create.

Collaborate with teaching artists to produce one-act musicals and create choreography for students ages 3 to 13 over two-week courses.Mentor and train new teaching artists. Lead musical rehearsals to teach vocal lines and choreography to students.Develop programs and create promotional materials to showcase learning opportunities.

Create and teach curriculum enhanced lesson plans that educate students about the fundamentals of music on the preschool to 6th-grade level.Craft assessments and grading rubrics to measure student growth. Prepare students for semester musical presentation.

Chicago, Illinois, United States

• Provide a high level of customer service to patrons in a fast-paced environment.
• Conduct cash register transactions.
• Answer phones.
• Educate patrons about different tea varieties.
• Train new team members..

Greater Chicago Area

Plan and execute student-produced operas through coordination with Chicago Opera Theater staff and Chicago Public Schools over 35 weeks.Inspire students to build stories, sing, and dance, and boost their confidence by leading team-building opportunities and performances with their classmates Mentor students to understand the performing arts and their.

Chicago, Illinois, United States

Chicago

Organize Data into spreadsheets.Research and Cold Call local CPS schools to promote programs.Revamp and manage social media platformsDay-to-day administrative and clerical functions.

Chicago, Illinois, United States

Columbus, Ohio, United States

Columbus, Ohio

New York, New York, United States

• Provide a high level of customer service in a fast-paced environment.
• Answer telephone and transfer to appropriate staff members.
• Manage cash register and assist with moving data into QuickBooks.
• Train new employees.

Athens Ohio

Taught voice lessons to non major undergraduate students at Ohio University. Served as the assistant to the director of Opera Theatre.

Athens Ohio

Sang solo and choral works with the church choir

M.M, Vocal Performance, 3.6

Activities and Societies: G.A. for the vocal and opera departments, costume manager for O.U. Opera 2007-2008, props master for O.U. Opera.

B.F.A, Musical Theatre, 3.3

Activities and Societies: Alpha Psi Omega Woman's Choir President