Consults with small business owners to build strategic plans for growing operations, opening new locations, and increasing brand awareness and revenue generation. Creates action plans, prioritizes tasks, and provides recommendations for service providers and vendors.• Assisted entrepreneur in launching an e-commerce site to expand business reach and online presence; coordinated merchandise photo shoots and listings, buildout of website, and development of social media strategy.• Partnered with business owner to open brick-and-mortar jewelry store in Nantucket as well an online store; advised on how to present fine jewelry online in a compelling, authentic manner and effectively promote merchandise on social media.• Recruits and recommends top candidates to establish high-performing teams and support more robust business operations; aligned candidate skills, strengths, and experience with business needs.

Established a vintage fashion archive collection attracting attention from major fashion industry publications including Esquire, Vanity Fair, and Vogue. Developed in-depth knowledge regarding vintage pieces and the history of renowned brands and apparel styles.• Secured contracts with Banana Republic and J. Crew to launch limited-time vintage collections; sourced more than 10K authentic pieces from online sellers, consignment shops, vintage stores, and other sites.• Grew interest in vintage wear through creating an engaging Instagram presence and featuring compelling looks eliciting nostalgic appeal.• Negotiated agreements to meet business demands while controlling costs and maximizing profitability.

Strategized and coordinated new gallery openings in Boston, Greenwich, and other key market locations. Consulted with C-suite executives to provide operational insight on launch of RH restaurant, music, and contemporary art programs to expand brand scope and market reach.• Played an instrumental role in taking Restoration Hardware public; presented to potential investors to emphasize value, communicate financial projections and expectations for next 3-5 years, and gain buy-in.• Collaborated on conversion and consolidation of existing galleries to transition to new business model and concept; advised on market prioritization, new sales strategies, and effective positioning to capture target demographics and drive success.• Engaged in extensive research and analysis to redesign gallery concept and enhance understanding of the mid-market design culture and demographics.• Created standard operating procedures, detailed checklists, and targeted timelines to facilitate new store openings; trained leadership on policies, processes, and best practices.• Recruited, hired, and trained multi-disciplinary teams ensuring key skillsets to deliver against goals; coached and mentored leaders to build strong culture and accurately represent brand mission and values.

Recruited to open focus resort door in Nantucket and delivered at 130% to plan for first fiscal year. Reviewed and revised sales plans for combined $8M volume doors throughout the Northeast, including resort, city, mall, and white box locations. Spearheaded multi-store management of Nantucket and Boston doors.• Earned two year-over-year (YoY) awards for achieving #1 store in the company in 2005 and 2006 due to exceptional performance.• Tailored operations and management plans to each market and demographic to create an authentic and engaging environment while improving sales performance.• Opened first stateside white mansion store in Greenwich, CT; developed highly refined culture and set clear policies, procedures, and expectations to elevate operations.• Attracted and interviewed more than 250 candidates, selecting top 30 to staff Greenwich location; consistently tapped to lead high-level interviews for leadership and new openings for Northeast District.• Recruited, coached, and developed multiple employees to advance to higher level roles including managers, directors, and vice presidents; adept at identifying and nurturing top talent to drive leadership, performance, and customer relations.

Negotiated residential closings for multi-million-dollar properties in accordance with property and preservation regulations for Nantucket. Conducted title searches for residential and commercial transactions to verify legal ownership and uncover any liens or defects prior to purchase.• Developed extensive knowledge of Massachusetts real estate laws and specific requirements for Nantucket, including historic preservation, as well as understanding of land banks.• Presented and defended requests for variances in front of the Historic District Commission Council.• Built strong relationships with public, private, and nonprofit organizations involved in real estate operations; maintained up-to-date knowledge regarding current and proposed projects and policies.• Researched requirements around lot divisions, development codes, variances, deed restrictions, and other regulations for clients interested in property within Nantucket.• Drafted legally sound lease agreements and negotiated lease extensions for commercial sites.

Opened and operated Nantucket’s premier Asian-fusion sushi restaurant earning Cape and Island’s Best New Restaurant award in 2001. Directed full renovation and build-out of 54-seat restaurant with 12-seat bar including designing layout, selecting colors and furnishings, and purchasing supplies.• Generated $500K+ NIBT in first year of operation.• Spearheaded front-of-house operations and hired, trained, and managed a team of approximately 17 seasonal employees.• Sourced products and negotiated competitive pricing to control costs without sacrificing quality.• Developed and implemented policies and procedures to foster a positive company culture, manage expectations, and deliver exceptional guest experiences.