Heather Krawick Email & Phone Number

Franklin, Pa, Us

Us

Moved to Unum’s Colonial Life division. - Partners with internal and external sources for consultation on the setup, implementation, and maintenance of electronic data interchange services. Establishes an ongoing relationship with the account and vendor supporting the product hosting group enrollment offerings.

United States

Processed and coded electronic enrollments using multiple internal platforms within the policy provisions for the account. Processed evidence of insurability. Determined and communicated enrollment issues through appropriate channels for resolution. Maintained and managed the account policies for employee benefit enrollments.

United States

Supported customers through their short-term and long-term disability claims process. Managed and reported FMLA for our customer's employees.

Franklin, Pa

*Analyzed order proposals and planning in SAP* Released production orders to the manufacturing plant*Rescheduling, cancellations, and moving orders in and out, based on systemic proposals* Analyze capacity planning numbers weekly and did extensive reporting in Excel based on the capacity planning numbers. The reports I produced were extremely important as they were analyzed by upper management to determine if we needed to outsource work, offset load or if we needed to hire or lay off employees. * JOC clean up, which often took a lot of research and working with various employees to find and resolve issues.*SAP Metrics team. This team leads and drives the data integrity cleanup efforts for the Material Department. I have created training manuals for the Metrics and also assisted in the training of over 60 people on our data integrity. I have an extremely high skill level in Excel, PowerPoint, Word and some in Access as well. I have been responsible for training new employees in my role and even assisted my boss in interviews for new hires. I have also worked with the On Time Delivery Team regarding my capacity planning reports, and the effects their role will have on this reporting in the future.I served on the Date Management Business Transformation Team, which had a goal to help Joy become date managed. This was a very intense process, which required us to work with and learn SAP configuration/processes. We worked side by side with an SAP expert to help us learn the configurations/processes. This team was responsible for researching and testing new processes for orders and production ticket flow through the shop and many other tasks. The team used the SAP test system to create and accomplish this task. We explored routers, ordering in SAP, first slot logic, reduction strategies, production load, capacity planning, material masters, bills of materials, safety stock, and reporting within SAP and its capabilities.

Bachelor Of Science

Certification, Medical Billing And Coding, Honars

Medical Coding ICD-10-CM PCS CPT HCPC Level II DRG

Network And System Administration/Administrator, 4.0

Education record