Directs day-to-day clinical/administrative operations of assigned team, ensuring all members served receive services as indicated in their treatment planOversees and monitors accuracy of medical recordsSafeguards member confidentialityPromotes a high involvement culture by exhibiting ability to align team around common objectives to ensure contract outcomes, program model fidelity, and organizational standards are met and maintainedEnsures staff documentation, assessments, and paperwork meet federal, state, county, and organizational standards and timelinesUses person centered approaches and can supervise others in their useUnderstands payer documentation requirements and can supervise others to meet these requirementsDevelops, updates, and implements individual service plansPartners with leadership to identify and mitigate risk, and to improve careProvides consistent supervision, including support, feedback, clinical consultation, and clear expectations for meeting job standards and promotion of professional growthTracks, maintains, and ensures compliance with contract expectations and outcomes

Communicate between probation, court, clients, and BHC ACT team to maintain stability and promote growth in the program Gather information from clinical histories, interviews and other sourcesConduct assessments and screening for potential new membersProvide individual and group therapy using interventions such as motivational interviewing and DBT Conducted behavioral health assessments to determine appropriate services and develop a treatment planConduct needs assessment every 6 months to ensure quality of services and up to date treatment planReport on all individual and group services with progress notes on Cerner

Responsible for customer service and patient case management by interacting with patients, their healthcare providers and insurance companies (government, private and commercial payers)Provide case manager to a defined patient population caseload from enrollment to discontinuationInteract with outside non-profit agencies to provide patients with grants to ensure they gain assistance in accessing Actelion therapiesEducate providers, pharmacies, hospital and patients on the process of the program, including prescriber and facility certification and enrollment of their patients Act as a floater for the department to include regions with high volume of enrollments and back up to data-entry coordinators

• Received 8 week of training on CSO duties and police codes/regulations• Providing a safe learning and living environment for the UCSB campus community• Advising students of bike laws to encourage bike safety and awareness• Encouraging safety consciousness within the campus community• Providing a positive link between the students and UCPD• Establishing an open line of communication on a peer group level

• Grading the exams for multiple Sociology classes taught by Professor Baldwin• Providing fair grades and creating detailed answer key• Organizing data collected from grades to maintain grade curve

• Received sixteen hours of training• Delivering 90 minute presentations• Meeting with the entire incoming freshman class to teach about health related concepts and resources on campus• Receiving feedback and comments

• Assisting customers with finding items and answering any questions about location or availability of products• Providing excellent customer service by ringing up orders and bagging groceries• Ensuring the safety of customers and employees through making sure the store was free of any spills or hazards and the front end was presentable• Adapting quickly to promotion from bagger to cashier through the memorization of produce codes and cashier policies