Assists in planning, maintaining, and updating an ongoing system of information and referral for use by the military community. An essential link between a unit commander, families in the unit, and the resources available to soldiers and their families in the Army, Army National Guard, or Army Reserves. Works with all parties before deployment, after, and upon reintegration. Responsibilities include various administrative tasks for Commanders/Teams such as preparing newsletters, calendars, flyers, and rosters, and maintaining files. Contribute to combat readiness by promoting communication between the Commander and military families. Coordinates Family Readiness Group (FRG) activities, and as requested, helps schedule briefings and information workshops on soldier and family readiness issues.

Assists in various fund-raising, event planning, promotion, recruiting and various print/multi-media works.

Conducted information acquisition and certification for VA disability claims.

Administrative assistant and initial/primary point of contact for the class action lawsuit, “Colbert v. Pritzer” and the ensuing Consent Decree (program). We help to transition ability/mentally-challenged and elderly adults back into local communities.

Responsible for the day-to-day overseeing and operations of the CSU Veterans Resource Center (VRC). *The term “veterans” refers to military members, veterans and their families. Duties included: • Supervised student workers within the VRC.• Welcome clients and visitors. Direct appropriately. • Maintained resource center. Keep materials with job leads, housing and other resources updated. Ensure room remains clean, neat and organized. • Planed, organized, and directed activities related to student veterans. • Order office supplies, printer ink and toner, and specialty products such as letterhead and business cards, using established financial procedures. • Consulted with students regarding academic concerns, assisted students in obtaining support and/or resources to meet specific needs. • Coordinated assigned activities, promotional efforts and the center’s programs during the academic ear. • Provided administrative assistance to immediate supervisors; occasionally developed, prepared and presented recommendations and reports. • Attended conferences and trainings, and researched best practices, policies and regulations, broader social issues, and current theory toward developing, improving, and implementing existing and new programs.• Maintained up-to-date information on effective services at other institutions and in the community for veterans. Provided information on available resources and services. Identified resource materials for inclusion in the Center.• Coordinated outreach to the community. Participated in meetings, committees, or other related groups to communicate information regarding services, programs, areas of opportunity and other pertinent information related to Center mission and activities. • Developed materials for use in outreach and recruitment.• Other duties as assigned.

• Answered phone calls, directing students on campus and over the phone, sending and receiving emails and answering questions to walk-in students• Assisted veteran students with general inquiries about veteran benefits they can receive on and off campus, veteran's activities, FAFSA, directing students to other student support service locations on campus• Assisted and participated in outreach within the community and with on-campus efforts and events• Collected, compiled, and tracked data in support of the Veteran Resource Center (VRC)• Performed basic data analysis and generate reports• Maintained and organized the VRC, insure open/close duties have been completed daily• Assisted with veteran website development• Maintained positive relationships with student support service departments, in order to facilitate services to students receiving veterans’ related educational entitlements• Assisted with the development and distribution of accurate and current Veterans Affairs Office publications to relevant constituencies (brochures, flyers, posters and web content)• Assisted with maintaining regulatory, information security and confidentiality compliance in accordance with federal, state and MSJC guidelines• Maintained most current information and updates by attending required trainings to support Certifying Official, Counselor and Veteran Students• Conducted other clerical, office duties as required

• Answer the phone and take messages for IDVA personnel.• Assist in keeping the bulletin boards organized and up-to-date.• Retrieve the mail and distribute to appropriate personnel.• Using the Xerox machine or Ricoh machines, assist in the digitalzation of hard-copy veterans records.• Using the Xerox machine or Ricoh machines, make copies as requested by Center personnel.• Process new/incoming documents and records appropriately.• Responded to inquiries for the purpose of providing information and/or direction as may be required.

•Serves as link between command and families, soldiers, and installation service providers•Coordinates with ACS Mob/Dep Program, unit FRG leaders, FRG steering/advisory committee, and command training and personnel officers to arrange for FRG training and predeployment briefings for all soldiers and families•Ensures families and soldiers are referred for financial counseling, Family Advocacy, or other essential services as needed•Serves as the link between the FRG and commander•Provides FRG logistical and administrative support as needed•Updates the unit roster monthly, annotating new members, and provides to FRG leaders•Provides support for the FRG newsletter production•Oversees daily operations and administration•Coordinated supplies and logistical support for the FRG from the unit to include commander, outside vendors and contributions•Instrumental in the plans, organization, and execution of FRG activities and special events

Served as a Human NCO for the Headquarters Company of the 404th MEB, consisting of 225 Officers and Enlisted; supervises and manages the processing and tracking of all personnel actions, awards, NCOERs, promotions, suspension of favorable actions, leaves and passes, Change of Command, award ceremonies and military pay actions; responsible for processing transactions into E-MILPO; responsible for the health, welfare, training and professional development of two NCOs and seven Soldiers; responsible for automation equipment valued at over $8000.Served as Morale, Welfare and Recreation Coordinator. Responsible for planning, funds-sourcing and executing morale activities for the full and part-time staff. Also motivate family, friends and community support and involvement in various activities.• Created, reviewed and submitted data/reports on personnel strength management (gains and losses). • Provided payroll and personnel action administrative support services for higher headquarters. • Made duty assignments and training cycle rosters for subordinate personnel. • Assisted in the ordering, receiving, stocking and distribution of office supplies.• Use of computers, internet and basic office equipment to facilitate our missions.

Performed various patient care activities and related non-professional services necessary in providing for the personal needs and comfort of patients. Performed patient care activities as assigned by the RN and according to established nursing procedures. Assisted patient in performance of ADLs, such as ambulation, toileting, bathing, eating, etc. Institutes routine safety precautions on all patients, i.e. call light within reach, bed in low position; orients patient to environment and keeps it free from obstacles. Assisted with application of restraints and routine monitoring of patients in restraints. Was an active participant on the nursing team, cooperating with and assisting co-workers in providing quality care for the patient. Advised RN of any changes in patient's status and response to care given. Maintained supply stock on unit and assists in maintaining a neat and orderly environment. Accompanied patients when transported outside the nursing area, when requested. Performed waived testing, such as Accucheks, Hemoccults, Gastroccult, and urine dipstick. Utilizes infection control measures such as handwashing, universal precautions and isolation techniques to prevent transmission of microorganisms. Instituted routine safety precautions on all patients, including performing routine thorough room checks.

Responsible for a variety of retail tasks related to additional services provided by the store, product and customer service.Key responsibilities include:•Providing our customers with a quality shopping experience by making sure each customer leaves the store completely satisfied•Delivering remarkable service at the checkout area by providing efficient and effective customer service•Completing transactions in a manner that maintains proper cash control and accuracy of point of sale purchases•Handling money and all its forms while being responsible for it•Building excellent rapport with customers•Displaying a friendly and outgoing attitude that is shown through good eye contact and body language•Providing assistance by responding to customer questions in an effective and efficient manner•Assist in the maintenance and upkeep of the general store presentation

Paralegal Noncommissioned Officer In-Charge (NCOIC) Senior (Full-Time) Supervisor for the State Judge Advocate General, his comrades and subordinates (attorneys and paralegals). • Provided preliminary legal, administrative, and investigative support to unit commanders and staff. • Prepared and processed legal documents for non-judicial punitive and other administrative matters. • Provided legal assistance support for active/reserve military members, retirees and their families. • Conducted extensive legal research, draft documents, file motions and interviewed clients. • Coordinated assignments and required training for statewide judicial branch personnel and assets. • Streamlined office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions. • Maintained, reviewed and updated statewide law literature and procedural documentation. • Other duties as assigned.

Paralegal support to soldiers, unit commanders and the Office of the Staff Judge Advocate in legal matters and judicial work.Provided legal and administrative support in such diverse areas as criminal law, family law, international law, contract law, and fiscal law.Prepared and processed legal documents in support of courts-martial, non-judicial punishment, and other military justice matters; line of duty determinations, separation board proceedings, and other administrative law matters; legal assistance services; claims processing and investigations.Supervised the operation of a section in a command or installation legal office. Provided technical guidance to subordinates. Maintained law/administrative library and section files and records. Monitors and reviews actions to ensure accuracy and timely dispatch or disposition.Provided assistance to soldiers in the family law arena such as powers of attorney, wills, divorce and separation decrees.Coordinated meetings, teleconference, WebEX meetings and video conferences. Coordinated with service members, external counsel and other vendors to obtain and exchange information and documentation related to legal matters.Assessed the urgency of situations and determine appropriate actions, monitor status of pending item, provide follow up and keep management informed by communicating a wide variety of information.

Act as advocate for customers’ successful transportation transactions with entire supply chain: brokers, warehouse, port, rail lines. Oversaw every aspect of customers’ orders from receipt to execution. Strived to deliver the perfect customer experience every time and living brand pillars: prepare, anticipate, deliver, cultivate. Built relationships with customers and stakeholders that create trust and support our mission. Interact with other Customer Service team members to execute properly with flawless execution and exceptional communication. Maintained working knowledge of the ports, rails, and intermodal facilities in a six-state, regional area. Duties and Responsibilities: Order Coordination • Primary contact for specific customers and relationship manager • Reviewed customer orders to ascertain most effective method of executing • Assured successful execution of orders by close coordination with operations and timely communication and documentation relative to customer transactions and accessorial • Anticipated what is needed and potential issues • Informs customers of problems or other urgent matters and decides on appropriate resolution and follow-up procedures • Proactively informed customers of critical dates that pertain to their orders • Reviews completed orders daily to make sure all billing info, rates, and accessorial charges are accurate and authorized • Released equipment for orders Customer Care • Cultivated positive relationship with customers • Prepared reports for customers as requested • Assisted customers in finding innovative solutions for logistics • Informed management of all service failures, compliments and complaints Inside Sales • Worked with operations to coordinate load balance • Worked to foster, grow and retain accounts • Communicates issues and opportunities to sales and management • Represented company at industry events • Handle overflow work of other account specialists as needed