Heather Labson Email & Phone Number

● Providing exceptional customer service satisfaction and front desk support● Schedule patients and register patient information with the use of EPIC● Use of a multi phone system● Communicates with clinical staff members using EHR● Balance cash sheet and use of Experian Health eCareNEXT● Assisted in the following departments: Obstetrics and Gynecology, Orthopedics, Physical Therapy, Pediatrics, Fertility, Cardiology, Podiatry, Oncology and Infusion Center, General Surgery, Urology, and Gastroenterology

Pleasanton, Ca

• Help adapt and lead activities based on each individual unique life story, interest, and skills• Organize one-on-one and small group activities for residents• Prioritize changing needs and preferences of the residents

Pleasanton, Ca

Welcome and greet potential residents, families, and guests to the community. Answer phone calls through the use of a multi-line phone and direct calls to the appropriate person. Communicate messages to the appropriate person. Ensure resident safety and confidentiality of resident records.General administrative duties. Assisted in opening the brand new community of Senior Senior Living in Pleasanton.Previously worked at Sunrise Senior Living in Belmont from February 2015 - September 2015. Previously worked at Sunrise Senior Living in Burlingame from June 2016 to July 2017. Transferred to Sunrise Senior Living in Pleasanton on July 2017.

Burlingame, Ca

- Responsible for the designated group of residents per shift, knowing where residents are during the shift, and continuously checking residents throughout the shift. - Assist residents with daily living activities and attend to their needs. - Invite, encourage, and assist residents with daily life skill activities and as indicated on their individual service plan.

Bachelor Of Science - Bs, Health Science Administration And Management Option

High School