As a restaurant manager at The Cheesecake Factory for 13 years, I have led and mentored a diverse and dynamic team of managers and staff, ensuring absolute guest satisfaction and operational excellence. I have also contributed to the company's growth and profitability by managing budgets, inventory, labor, and sales.With a BS in Public Relations and Communications from Georgia Southern University, I have developed strong interpersonal and communication skills that enable me to build rapport with guests, colleagues, and vendors. I am passionate about delivering exceptional customer service and creating a positive and welcoming atmosphere for everyone. My goal is to continue to learn and grow as a hospitality professional and a leader.