Worked a fulltime rota, including nightshifts, then as bank staff after starting university. Key Skills Required:• Patience and understanding in dealing with residents, sometimes with extreme dementia.• Remaining calm and resourceful in emergencies. • Good written and verbal communication skills. • Respectful nature to patients, relatives and other members of staff.• Ability to cope with physical and mental strain of long and demanding work. • Working as part of a team to deliver high quality of care.

Major responsibilities included being key-holder and handling the daily takings. Skills required included working both alone and as part of a team. Duties & Responsibilities:• Excellent customer service. • Skilled at preparing and making hot drinks and food to a high quality. • Responsibility: key holder, cashing up, leadership role helping new staff when manager absent.• Cleaning the shop.• Maintaining levels of stock. • Awareness of good food hygiene. • Working efficiently in a fast pace environment as a team.