Heather Manson

Heather Manson Email and Phone Number

Director of Client Services @ DecisionOne
wayne, pennsylvania, united states
Heather Manson's Location
Warwick, Rhode Island, United States, United States
Heather Manson's Contact Details

Heather Manson work email

Heather Manson personal email

n/a
About Heather Manson

Complete Customer Facing Project Facilitation – Multi-million Dollar Hardware and Software Procurement and Deployment – Implementation of Business Related Process and Procedures – Development and Rollout of New Store Functionality – Management of 500 Team of Technicians across the US/CAN/LATAM/EURO/APAC

Heather Manson's Current Company Details
DecisionOne

Decisionone

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Director of Client Services
wayne, pennsylvania, united states
Website:
decisionone.com
Employees:
781
Heather Manson Work Experience Details
  • Decisionone
    Director Of Client Services
    Decisionone Jan 2022 - Present
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  • Decisionone
    Customer Relationship Manager
    Decisionone Oct 2012 - Present
    • Facilitated Services Support for 38 In-store Technicians• Managed Training and Certification Programs• Development/Rollout of New Store Functionality Project• Customer order creation and monitor• SLA and Price Management on all Hardware Orders• Management of all New Store Openings – dates, equipment shipments, installation• Creation and distribution of Executive Level Reporting and Trending• Managed Inventory Replenishment• Reporting and tracking of parts spending and training for purchasing on best practices for orders
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  • Decisionone
    Director, Strategic Accounts
    Decisionone 2012 - 2017
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Heather Manson Skills

Crm Management Program Management Training Project Management Customer Service Vendor Management Process Improvement Account Management Team Leadership Purchasing Customer Satisfaction Hardware Call Centers Pricing Solution Selling Salesforce.com Customer Retention Customer Experience Sales Advanced Microsoft Word And Excel Advanced Power Point Presentation Advanced Microsoft Access 2013 Soft Skills Training Deployment Services

Heather Manson Education Details

Frequently Asked Questions about Heather Manson

What company does Heather Manson work for?

Heather Manson works for Decisionone

What is Heather Manson's role at the current company?

Heather Manson's current role is Director of Client Services.

What is Heather Manson's email address?

Heather Manson's email address is he****@****one.com

What schools did Heather Manson attend?

Heather Manson attended Gibbs College.

What are some of Heather Manson's interests?

Heather Manson has interest in Civil Rights And Social Action, Animal Welfare, Children, Education.

What skills is Heather Manson known for?

Heather Manson has skills like Crm, Management, Program Management, Training, Project Management, Customer Service, Vendor Management, Process Improvement, Account Management, Team Leadership, Purchasing, Customer Satisfaction.

Who are Heather Manson's colleagues?

Heather Manson's colleagues are Ron Brown, Jamie Irwin, Jeffrey Pointer, Patrick Neel, George Taylor, Doug Broadribb, Chris Talley.

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