Heather May Email & Phone Number

Salt Lake City, Ut, Us

Greater Salt Lake City Area

Help clients deploy Care Management Suite of products

Greater Minneapolis-St. Paul Area

• Successfully achieving comprehensive organizational sales goals for product sales through effectively and knowledgeably demonstrating products clinical value• Competently address & unite all stakeholders from C/ Executive to physician to technical level• Ensure highly relevant, persuasive performance through proactively gathering facility research & insight into processes and procedures prior to visit* Identify opportunities to improve client business performance through technological solutions

Yavapai Regional Medical Center

• Directs and oversees all activities associated with various clinical information systems.• Defines scope and objectives based on user needs, quality/productive standards, and system capabilities.

Prescott, Az

• Evaluates system assessments and process analyses to identify solutions needed to improve efficiencies in clinical systems and operations. • Overseas team of Clinical Informatics Analysts define user workflows and adjust system to meet those needs.

• Adept and compassionate dealing with critically ill patient populations, applying complex disease processes including pediatrics.• Delivery of high-quality care to patients with complex injuries.• Outstanding fulfillment of duties as head of all nurses of the unit and as a community outreach educator.

• Conducted extensive analysis and evaluation of user needs, and identified problems to be solved by clinical software.• Expert utilization of agile methodologies to develop user requirement software specifications, in coordination with clinical and technical teams.

Greater Salt Lake City Area

• Astute leadership of the clinical teams for consensus gathering related to process improvements in order to achieve better patient outcomes upon recording of patient history.• Meticulous assessment of care process model and evidence-based medicine practice standards for incorporation to healthcare software.• Enhancement of clinical workflows within software by thoroughly analyzing care process models and evidence-based medicine protocols.• Successful integration of workflow changes to current systems by working closely with clinicians.• Strategic formulation and execution of a quality improvement process for cardiovascular services intended to expedite identification and capturing of heart failure core measures.

• Execution of workflow analysis for all units in a new facility that opened in November 2009.• Support of units regarding training plans and new information system projects implementation.• Negotiation with engineering teams and business leaders regarding identification of top priorities.• Rapid identification and escalation of errors to database administrators and system administrators, as necessary.• Thorough examination of defects reported by customer for relevance against requirements.

• Evaluation of clinical workflow and clinical data needed for software leveraging analytical skills.• Conducted extensive analysis and evaluation of user needs, and identified problems to be solved by clinical software.• Solid partnership with the engineering staff in establishing relevant testing workflows, which resulted to problem definition.

Msn, Nursing Informatics

Activities and Societies: Sigma Theta Tau

Bsn, Nursing

Activities and Societies: Sigma Theta Tau Utah Student Nurses Association Board Member

Bs, Recreation & Leisure