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Heather Mentzer Email & Phone Number

Senior Manager Customer Success at Palo Alto Networks
Location: East Barre, Vermont, United States 6 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Palo Alto Networks
Role
Senior Manager Customer Success
Location
East Barre, Vermont, United States
Company size
17854 employees

Who is Heather Mentzer? Overview

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Quick answer

Heather Mentzer is listed as Senior Manager Customer Success at Palo Alto Networks, a company with 17854 employees, based in East Barre, Vermont, United States. AeroLeads shows a matched LinkedIn profile for Heather Mentzer.

Heather Mentzer previously worked as Manager, Customer Success at Cyberark and Manager, Customer Success at Trellix. Heather Mentzer holds Bachelor'S Degree, Business Administration And Management, General from Champlain College.

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Email format at Palo Alto Networks

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Palo Alto Networks

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Profile bio

About Heather Mentzer

I'm a Customer Success professional with over 18 years of cyber-security experience in customer success delivery and management. I continually seek new ways to improve my management expertise and have been recognized for improving employee engagement, managing through change, and driving key metrics. Essential to me is working in a safe, inclusive, respectful environment. I love brainstorming ideas, collaborating with teams, and bringing diverse viewpoints and opinions together to find new solutions. When working with teams, I build trust, encourage dissenting ideas, and hold members accountable for deliverables. I value bringing my authentic self to work every day. I'm a lifelong learner, always with a new project, goal, or plan. Encouraging people to reach their goals through mentorship and coaching is a passion. I love the outdoors, and you'll find me hiking, gardening, studying mycology, or reading in my free time.

Current workplace

Heather Mentzer's current company

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Palo Alto Networks
Palo Alto Networks
Senior Manager Customer Success
Barre, VT, US
Website
paloaltonetworks.com
Employees
17854
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Company profile
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6 roles

Heather Mentzer work experience

A career timeline built from the work history available for this profile.

Manager, Customer Success

Current
Cyberark

Newton, MA, US

May 2023 - Present

Manager, Customer Success

Trellix

Plano, Texas, US

As a Manager of Customer Success at Trellix, I supervised and oversaw Customer Success operations, including managing post-sale adoption, growth, and retention of enterprise accounts. I utilized my strong leadership and problem-solving skills to manage a team of Customer Success professionals during company divestiture, acquisition, and merger. I provided.

Oct 2020 - Apr 2023

Customer Success Manager

Trellix

Plano, Texas, US

As a CSM, I strengthened and optimized customer engagement approaches, including routine check-ins, product adoption analysis, personalized engagement, and customer journey mapping, fostering increased satisfaction and retention and establishing referenceable customer relationships. Additionally, I operated as a trusted customer advisor and relationship.

Jan 2019 - Oct 2020

Support Account Manager

Trellix

Plano, Texas, US

Nov 2016 - Oct 2020

Systems Support Specialist

Trellix

Plano, Texas, US

MXLogic - Cloud Email and Web Security. Support high-profile and Enterprise level customers as a SaaS Email and Web Protection technologies product specialist.

Dec 2004 - Nov 2016
Team & coworkers

Colleagues at Palo Alto Networks

Other employees you can reach at paloaltonetworks.com. View company contacts for 17854 employees →

GG Gordon Griffiths Gordon Griffiths Colleague at Palo Alto Networks Greater Toronto Area, Canada, Canada View → MP Mai Phan Mai Phan Colleague at Palo Alto Networks San Jose, California, United States, United States View → NN Nithya N Nithya N Colleague at Palo Alto Networks Bengaluru, Karnataka, India, India View → MD Matthew Daniels Matthew Daniels Colleague at Palo Alto Networks Atlanta, Georgia, United States, United States View → HZ Hanbin Zhang Hanbin Zhang Colleague at Palo Alto Networks Buffalo, New York, United States, United States View → AK Arie Karchmar Arie Karchmar Colleague at Palo Alto Networks Israel, Israel View → SS Shwetal Srivastava Shwetal Srivastava Colleague at Palo Alto Networks Bengaluru, Karnataka, India, India View → CA Claudette Atkinson Claudette Atkinson Colleague at Palo Alto Networks United Kingdom, United Kingdom View → YZ Yael Zaguri Yael Zaguri Colleague at Palo Alto Networks Tel Aviv District, Israel, Israel View → DW Duncan Wallace Duncan Wallace Colleague at Palo Alto Networks Portland, Oregon, United States, United States View →
2 education records

Heather Mentzer education

Bachelor'S Degree, Business Administration And Management, General

Champlain College

Associate’S Degree, Computer Networking

Itt Technical Institute-Oxnard
FAQ

Frequently asked questions about Heather Mentzer

Quick answers generated from the profile data available on this page.

What company does Heather Mentzer work for?

Heather Mentzer works for Palo Alto Networks.

What is Heather Mentzer's role at Palo Alto Networks?

Heather Mentzer is listed as Senior Manager Customer Success at Palo Alto Networks.

Where is Heather Mentzer based?

Heather Mentzer is based in East Barre, Vermont, United States while working with Palo Alto Networks.

What companies has Heather Mentzer worked for?

Heather Mentzer has worked for Palo Alto Networks, Cyberark, and Trellix.

Who are Heather Mentzer's colleagues at Palo Alto Networks?

Heather Mentzer's colleagues at Palo Alto Networks include Gordon Griffiths, Mai Phan, Nithya N, Matthew Daniels, and Hanbin Zhang.

How can I contact Heather Mentzer?

You can use AeroLeads to view verified contact signals for Heather Mentzer at Palo Alto Networks, including work email, phone, and LinkedIn data when available.

What schools did Heather Mentzer attend?

Heather Mentzer holds Bachelor'S Degree, Business Administration And Management, General from Champlain College.

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