Heather Millar Email and Phone Number

Manager & licensee in busy bar / restaurant responsible for every aspect of running of the business.

At the age of 16 I joined Rangers FC and quickly worked my way up and travelled throughout the company and survived TUPE. I was responsible for every aspect of the overall running of various stores my main achievement being The Rangers Megastore at Ibrox Stadium. I was responsible for over 50 employees, stock control, cash management, payroll data submissions, P&L, recruitment, employee training, learning and development, varied administration processes and many other managerial duties. I volunteered to assist in companywide investigations and disciplinary liaising with head office and other senior figures, my main role was to record notes and search for electronic data evidence to assist the case. My managerial skills peaked during this time due to such a fast-paced retail environment with many obstacles happening simultaneously. Shifts were often altered to accommodate mid-week fixtures, kit launches and delivery preparation for promotional events.

I was offered a once in a lifetime opportunity to undertake the role of Venue manager for the Commonwealth Games in Glasgow 2014. I was based at The Hydro and SECC along with a team of supervisors to implement, organise, manage and maintain 13 individual retail pop up shops which had more than 200 employees. These long and exhilarating shifts would include stock replenishment, cash management, loss prevention and people management. I was subject to vigorous security checks and assisted with police, army and other security bodies on a daily basis to ensure an overall successful sporting venue. With gross takings of £2.2m within 2 weeks it was a high-pressure environment.