Heather Milo Email & Phone Number

Charleston, South Carolina, United States

Charleston, South Carolina, United States

• Manage a staff of 4-5 office and maintenance personnel
• Reduced delinquency by ~$73,000 – roughly 90% in two months during Covid-19
• Decreased exposure from 12.85% to 6.91% during Covid-19
• Managed several Cap-Ex projects throughout the asset

Honolulu, Hawaii, United States

• Review new escrows for completeness and accuracy
• Manage transaction contingencies from acceptance to the close of escrow, coordinating with all parties including lenders, escrow, and other vendors
• Prepare addenda, amendments and disclosures required for active escrows
• Maintained internal record keeping for each transaction
• Assist in implementing an in-house Transaction Management marketing program to CBPP agents, promoting the department and its services
• Maintained an average of 40-45 escrows

Honolulu, Hawaii, United States

• Helped manage and train a staff of 18-25 maintenance and office personnel for a 50 year old community with ~700 existing units, many of whom have never worked in Property Management
• Oversaw Low and Moderate Income compliance reports to City and County, to maintain regulations required for C&C tax purposes
• Helped facilitate the lease up of a brand new, second phase of roughly 400 units
• Completed all payables, check requests, vendor requests with Nexus Payables
• Gained a key eye for variance and GL discrepancies, assisted in variance reports and budget prep
• Maintained a close relationship with vendors as well as general and sub-contractors during ongoing 150 million dollar construction project