Heather Mora Email and Phone Number

Oversee and facilitate processes supporting Metadata management and Data Quality.

Provides data governance and data quality with a high degree of strategic complexity to support to the enterprise. Creates, documents, implements, maintains, and monitors data governance policies and processes. Performs data quality functions, including discovery, investigation, tracking, monitoring, and reporting on data quality issues and measures. This is a highly interactive role with business areas and IT.1. Supports the Glossary Committee in the following ways: reviews submitted glossary terms for accuracy, clarity, completeness, and consistency, preparing them for committee review and making revisions per committee direction; maintains the BI glossary and ensures its accuracy and completeness; participates in meetings and sets agendas and priorities for the committee; and monitors compliance with data governance policies and processes.2. Drives policy and process around data management across the enterprise by creating, documenting, and maintaining data governance policies, processes, guidelines, standards, and rules in coordination with business and IT resources.3. Provides support to the Data Steward Group by: managing the Data Governance Policy Drafting Process; logging, tracking, monitoring, analyzing, and reporting on data quality issues; developing and reporting data quality metrics; researching, investigating, and analyzing data anomalies to determine root cause and developing remediation strategies; and participating in meetings and setting agendas and priorities for the committee.4. Serves as the data governance representative in data-related initiatives.5. Coordinates and participates in the acquisition and maintenance of external and business-maintained sources of data (e.g., reference tables and third-party data sources). Produces and maintains an inventory of data sources to be referenced by business staff.6. Works with the architecture group and database administrators to ensure alignment with architecture direction.

Internal Reporting Supervisor 2003-2007• Manage four accountants including developing objectives, completing annual performance management reviews, & making senior accountant recommendations• Oversee the interviewing of 400+ departments to ensure the proper expense functional split and allocation basis and present to Senior Management • Responsible for the publishing of over 300 internal reports for Divisional/Regional and Product managers• Responsible for the publishing of over 400 monthly Budget Detail Reports for department managers• Oversee the production of monthly Variance Report and Expense Analysis• Responsible for GAAP entries, Capital Leases, DAC, & Anticipated Salvage and Subrogation• Year end responsibilities include, Schedule P, Statutory Page 14s, Pages 6-10, Schedule T• Prepare audit work papers and complete audit footnotes for audit report• Prepare position papers as necessary• Oversee the creation of allocations used for month end and year end statementsExternal Reporting Supervisor 2007-2012• Manage two staff accountants and two senior accountants including developing objectives, completing annual performance management reviews, and making senior accountant recommendations• Responsible for the publishing of NAIC annual statement of five P&C companies and the combined annual statement• Oversee reinsurance accounting, including 77 assumed reinsurance contracts and 78 ceded reinsurance contracts• Responsible for the publishing of monthly GAAP financial statements, including reconciliations, entry review, and summary report for management• Responsible for Statutory and GAAP audit work papers and audit reports• Responsible for the accounting of non-insurance subsidiaries, including monthly GAAP reports, assisting in annual budget preparation, GAAP audit reports and audit work papers• Oversee financial statement preparation for corporate hospitality business • Prepare position papers as necessary

• Responsible for 40+ ceded and assumed reinsurance contracts• Produced quarterly and annual Schedule F• Produced Divisional, Regional, and Product reports• Prepared audit work papers• Worked with Actuaries for proper IBNR and LAE direct and ceded reserves accounting• Responsible for two staff accountants• Integrated reinsurance contracts and other account balances during acquisition

Responsible for Life Insurance Company 1995-1998• Produced monthly statement• Produced quarterly L.I.T.E statements• Responsible for annual and quarterly statement• Reconciled Loss Draft Account for P&C companies• Tracked and reconciled auto fleet assets• Reconciled EDP equipment for P&C and Life companies• Reconciled Life company bank accounts• Prepared statutory audit work papers• Prepared all annual and quarterly filings required by states • Reviewed invoices to ensure proper authorization and accounting of expensesReinsurance Staff accountant 1998-2000• Posted entries for all ceded and assumed reinsurance contracts• Monitored the collection of reinsurance recoveries• Reconciled reinsurance receivables and payables• Reconciled Loss Draft account for P& C companies• Tracked and reconciled auto fleet assets• Reconciled EDP equipment• Prepared audit work papers• Worked with Actuaries for proper IBNR and LAE direct and ceded reserves accounting• Reviewed invoices to ensure proper authorization and accounting of expenses