Co-own a web design and technology company with spouse. Established incorporation and finance structure, and currently maintain finances, payroll, taxes, accounts payable and receivable. Also assists in quality assurance for various projects including print design, digital media, and web design.

Providing exceptional customer service in continuing to establish and maintain relationships with vendors and clients to achieve optimal customer and vendor satisfaction. Maintaining accounts, finances, and software for seamless business operation.Bookkeeping responsibilities including: Processing payroll, filing monthly and quarterly Payroll and Sales and Use taxes, reconciling and managing business accounts, managing daily sales and cash management ledgers, entering purchase receipts, customer account management, managing inventory, and file management, both print and digital. Handling accounts payable and receivable to include: reviewing all purchase orders and entering bills and invoices, issuing and processing vendor payments, paying utilities and other bills, and reviewing and processing customer payments. Performing general IT services by maintaining the office computers performance, updating software, maintaining network health, backing up data, as well as editing and maintaining the company website. Responsible for any advertising media such as designing, preparing, and sending copies of logos or ads for print.

Managed accounts payable and accounts receivable for a small construction and property management company. Accounts payable and receivable duties included: creating or reviewing all purchase orders and entering bills and invoices, issuing and processing vendor payments, paying utilities and other bills, and reviewing and processing client and tenant payments. Also, performed other administrative duties such as tenant contract revision and creation, filing, etc. as required.

Provided exceptional customer service both in person and over the phone while successfully performing scheduling and administrative responsibilities. Managed patient intake and check-out while helping direct coworkers while maintaining optimal patient flow. Established and maintained relationships with patients to create a positive atmosphere to promote trust and healing. Addressed any patient concerns and questions regarding treatment, insurance coverage, and payment options. Detailed training and experience in patient services including: Assisting patients with intake forms and any other necessary paperwork, setting up appointments, scheduling treatment plans, helping process insurance and personal information, managing patient check-out for appointments and any chiropractic wellness products. Administrative responsibilities including: opening and closing the clinic, answering calls and managing messages, scheduling appointments, patient account creation and management, filling out charts and entering patient charges, receiving patient payments, making deposits, file management, both print and digital, inventory and ordering of chiropractic supplements and wellness products, preparing new charts and patient information packets and brochures, managing incoming and outgoing records requests, etc.

Provided exceptional customer service in both retail and wholesale venues, while successfully performing administrative responsibilities. Established and maintained relationships with vendors and clients to achieve optimal customer satisfaction. Detailed training and experience in service for retail customers including: sales, receiving and filling orders, and making specialty coffee drinks.Administrative responsibilities including: receiving wholesale orders, client account management, invoicing, entering purchase receipts, receiving payments, and file management, both print and digital. Quickly learned and implemented company guidelines regarding inventory control, marketing, compliance, safety, and training. Performed general IT services by maintaining the office computers performance, updating software, backing up data, as well as editing and maintaining the company website.

Successfully managed a retail department with an inventory of over 8,000 products. Provided exceptional customer service by offering detailed product knowledge and experience in other areas of the store. Implemented creative solutions for the display of products, merchandising resets for optimal sales and product placement, as well as ordering of products and merchandise using the company’s inventory management system. Trained in customer service, cash handling, and department management.management.