Heather Morgan Email & Phone Number

Raleigh, Nc, Us

Raleigh, North Carolina, United States

• Spearhead an internship program to attract and retain diverse Gen Z talent, developing professional training, social activities, and volunteer opportunities to support career pathways and increase conversion to full-time hires• Cultivate strong relationships with managers and university career centers to build impactful internship experiences and enhance recruitment efforts, increasing internship cohort by 50% YTD• Design and implement comprehensive onboarding programs that foster belonging, cultural alignment, and workplace engagement for young professionals• Manage rewards and recognition program, communications, events and other tasks to create strong culture and exceptional employee experiences

People Data Analyst, ADEVINTA• Conducted end-to-end analysis of talent and HR data for onboarding, engagement, and exit surveys, improving overall reporting clarity and empowering HR leaders to make strategic decisions • Developed a Tableau dashboard presenting workplace occupancy trends, utilized R to clean the data from multiple badging systems, which resulted in optimizing office space utilization• Automated the cleaning process of onboarding survey data using a Python script. Implemented VADER sentiment analysis on freeform comments and developed a Tableau dashboard for upper management, showcasing key insights post-implementation of the global onboarding process• Gathered stakeholder requirements, facilitated meetings with other departments and team leads, developed project timelines and plans, and communicated statusHead of Operations, PATHSPARK • Facilitated the recruitment process to create a talent pipeline of coaches and match coaches with clients on our online platform that supports professional development• Developed insights about the platform to share with stakeholders and achieved weekly KPIs• Managed operational tasks, including creating website, marketing emails using mailchimp, sales automation using zapier and reply.io, surveys using gravity and typeform, budget managementCareer Coach • Coached underrepresented groups, including boot camp attendees and tech fellows, on career development, job search strategies, and professional growth, focusing on diverse, inclusive pathways to employment• Delivered workshops on confidence-building, personal branding, and skills identification, supporting clients’ career transitions and growth• Utilize spreadsheets and email automation to manage client outreach and ensure positive reviews

New York, Ny

• Managed team of 5 people to provide graduate-specific services to a population of 40,000• Coach up to 80 Master’s and PhD students per month about career exploration, internships, job search techniques, networking, pursuing career changes and promotions • Launched a job search group for graduate students, ran pilots of different lengths, and included key topics around skills-development and material creation. Received 300+ applicants, with 100+ participants for the 2-day version, and 90% reported they agreed or strongly agreed the learning outcomes were met• Engage employers interested in graduate students, specifically IBM Chief Analytics Office, Google, Citadel, and others, to participate in events and recruitment activitiesAssessment & Evaluation• Create and evaluate program surveys, analyze monthly reports on office usage, craft learning outcomes and hold focus groups to gain insights to inform programming decisions• Learn and use Tableau to share insights with senior leadership, for example, creating dashboards to inform staffing decisions during peak usage periods• Expand a graduate student first destination survey to an average of 6,000 graduates using Qualtrics, analyze results in Excel, and share insights at the department and school level. Utilize information from the outcomes survey to plan industry and alumni outreachLearning and Development• Design and facilitate professional and career development workshops in person and online, including resumes, time management, negotiation skills, and more• Plan and execute large-scale employer-focused events, including Career Fairs for Hospitality, Tourism, and Sports Management with 50+ employers and 300+ students in attendance, Networking Nights, Case Interview Preparation, and Mock Interview Madness• Utilize Adobe Captivate to create 5 learning modules for an asynchronous career curriculum for online degree-seeking students

Greater New York City Area

• Coached undergraduate and graduate students on internship and job seeking best practices• Supervised several graduate assistants to plan and support career programming, coaching, assessment, and other projects• Analyzed monthly usage numbers using Excel pivot tables and created charts to illustrate popular coaching times, popular programs and events, which informed semesterly planning efforts• Developed and facilitated career development sessions in person and online about developing business cards into relationships, perfecting your pitch, mentorship, LinkedIn, and many other topics• Presented at NYU’s Professional Seminar course for approximately 600 undergraduate students in Hospitality, Tourism, and Sports Management, focusing on skills, strengths and interests for first- and second-year students, and networking and job-seeking skills as juniors and seniors• Managed marketing efforts and social media content, created the semester-based calendar, flyers targeting specific student demographics, and images for each program during the year, as well as sharing this information on TV screens and e-newsletters weekly

Chapel Hill, Nc

• Reviewed resumes and cover letters in-person and online, using Screenr to provide video feedback

Durham, Nc

• Counseled undergraduate students, specifically in STEM fields, about majors, internships, job search techniques, networking, and other post-graduate opportunities• Partnered with University Development to host employers, such as Apple, created events for students to meet with recruiters, and gained commitment for future involvement on campus• Recruited new technical employers to participate in campus events, interacted with existing industry contacts to develop and secure participation in career panels, and supported relationships with employers such as Bloomberg, Facebook, Cvent, and other technical firms• Assessed program effectiveness by creating a dashboard to track program evaluations• Facilitated group sessions about resume writing, career exploration, social media, and networking for on average 20 students

Chapel Hill, Nc

• Co-taught Career Exploration course for 1st and 2nd year students, and created and implemented a module for the Career Exploration course focused on values in career decision-making• Reviewed resumes online, using a screen capture tool, to provide feedback within 24 hours• Developed and facilitated presentations about resume and cover letter writing, career exploration, networking, social media, and other topics for an average group of 30 students• Conducted mock interviews using a webcam to record sessions and discuss improvements• Collaborated with industry contacts, recruiters, and alumni to assemble and secure participation in career panels, such as computer gaming, and other events, like networking nights

Raleigh-Durham, North Carolina Area

• Classified demographic data using SPSS, and transcribed focus group sessions for research project on diabetes and health disparities• Authored grant to fund educational program to train lay health advisors • Developed online forms for students and faculty to register for training courses

Rtp, Nc

• Led a team of 20 software developers to deliver new functional releases • Planned development tasks, managed team schedule, and communicated status • Served as the focal point for technical questions from global service teams, technical support organizations, and external customers • Advocated for a specific customer, providing on-site and remote support and solutions• Organized education sessions to illustrate updating business processes • Learned new technology and held education sessions for the team and provided demo recordings for reference on a Wiki site

Masters, Career Counseling

Activities and Societies: American Counseling Association (ACA), National Career Development Association (NCDA), North Carolina.

Bachelor Of Science, Computer Science