Heather Morris Email & Phone Number

Gainesville, Florida

• In charge of process improvements including revamping website, developing trending product, building social media presence, and coordinating marketing campaigns, whic increased revenue to more than $1M annually.• Oversee the full scope of production from waxing and casting to soldering and polishing fine jewelry valued at over $100,000 per month• Manage a 12 member, cross-functional team• Lead in the integral components of the company including everything from training new employees to overseeing payroll to developing targeted policies that align with government regulations for production

Gainesville, Florida

• Balances production scheduling for multiple products simultaneously to fulfill orders, maintain inventory, and maximize productivity and efficiency• Reduced metal loss from 15% to less than 1% through innovative programming implementation• Reviews customer orders and delegates production tasks to team members based on individual strengths and abilities as well as project progress. Prioritizes tasks based on deadlines and availability.• Evaluates finished products to verify quality and accuracy of order to meet customer requirements

Shaw Air Force Base, South Carolina

• Developed an innovative schedule to help overcome personnel shortage during war exercises which effectively reduced manpower hours from 432 to 144• Partnered with base agencies and testing officer to decrease faulty testing error rate by 72%• Educated personnel on Enlistment Bonus Program and eligibility leading to processing of 357 bonuses and $1.53M in payouts while increasing overall retention• Realized $1M in savings by overhauling life insurance process and reducing erroneously filed policies;uncovered 10 overpaid accounts• Held Secret Security clearance and maintained high levels of confidentiality

Associate Of Science - As, Computer Science

Master Of Science (M.S.), Criminal Justice, 4.0

Bachelor Of Science (B.S.), Criminology