Heather O'Dell Email & Phone Number

New York, Ny

New York, New York, United States

SUMMARY: Led Collection model and strategy implementation in the Consumer Unsecured Collections and Recovery group at Wells Fargo. Position required extensive technical acumen, leadership skills and the ability to build strong relationships with partner teams. Focused on model and strategy implementation, improving existing processes and controls, establishing frameworks for data strategy, and training new hires.

New York, New York, United States

SUMMARY: Worked in the Risk Data Strategy and Oversight team within Global Consumer Risk. Managed a team primarily responsible for supporting data strategy adherence to regulatory mandates for CCAR and CECL while simultaneously aligning to the Enterprise Data Strategy and helping individual lines of business to achieve their reporting and oversight needs.

New York, New York, United States

SUMMARY: Heather worked in the Consumer Card Model Solutions and Insight team where she brought business insights to the model initiation process. She utilized SAS, R, Angoss Knowledge Seeker, and E-Miner to perform analytics and develop custom models for acquisitions to maintain portfolio credit quality and collections to reduce operating expenses.Received the 2015 Leaders in Excellence Award - an honor granted to employees in the top 1% across the Global Consumer Bank who exhibit outstanding leadership and a commitment to excellence.

Charlotte, North Carolina

SUMMARY: Heather worked in the Consumer Credit Card Line Management Strategies area managing the Proactive Credit Line Increase (PCLI) strategy. She analyzed strategy performance and proposed changes for future strategies to senior management.

Charlotte, North Carolina

SUMMARY: Heather received 2 promotions in her 6 year tenure. During that time, she served as a risk consultant within Corporate Credit Risk Management at Wells Fargo, focused primarily on the consumer portfolios. Heather performed data analytics and visualization, tracked portfolio performance, improved speed to market for reporting, and helped to established a recognition program.