Plates spinning simultaneously, spreadsheets with data ripe to analyze, and obstacles requiring sleuthing to discover process improvement solutions . . . These form my happy place. For over 10 years, I have enjoyed project management, which has taken its shape as:* Managing ticketing for 8 years for distinct levels of an annual hip-hop dance competition; 6,000 guests from 50+ countries attended each contest.* Executing events for 20+ people for 3 years and serving as the point person on the day of their celebrations.* Providing pet-sitting services for over 5 years for up to 15 pets per week in addition to my regular employment.The pleasure I felt from these gratifying roles drove me to pursue and complete my Google Project Management Certificate. I managed my education while working up to 60 hours per week.Leadership, communication, team building, and collaboration can improve a team’s connection and strengthen client relationships. I have:* Developed and tested these skills in my project management roles and as a trainer of 60+ servers.* Utilized my ability to speak four languages (English, French, Spanish, and Chinese) to communicate well with diverse individuals, motivate them, manage conflict, and elevate their customer experience; I am fluent in French, able to read and speak conversational Spanish, and speak conversational Chinese.* Shaped decisions, helped budget resources, and changed the pattern of the way teams approached and achieved their project objectives.SKILLS* Data Analysis* Event Planning* Gantt Charts* Kanban Boards* Agile Methodology* Waterfall Methodology* Multilingual: French (native/bilingual), Spanish (advanced), and Chinese (intermediate)* Project Control* Project Management* Project Planning* Project Scheduling* Resolving Issues* Risk Assessment* Risk Management* Scheduling Management* Standard Operating Procedure (SOP)* SOP Development* Project Management Software: Asana and MS OfficeIf you need a multilingual Certified Project Manager to discuss your project with, reach out to me at heather.ong16@gmail.com.