Heather Packard Email & Phone Number

Lincoln, Massachusetts, United States

Helping shape and strengthen MA environmental laws and regulations in collaboration with Policy & Advocacy team by mobilizing Mass Audubon stakeholders to advance policies and funding for nature-based climate solutions.• Managing Mass Audubon's grassroots advocacy volunteer program, Climate Champions, including recruitment, orientation, and training with over 400 volunteers.• Led advocacy software project with IT and Marketing teams to integrate Climate Champion volunteers into ROI for tracking interactions and connections, and Luminate for sign-ups and communications. • Built relationships with all regional WSP leadership via 20+ meetings/workshops, visiting each of the 22 nature centers, and connect weekly with 200+ employees via a weekly Climate Champions’ update post on Yammer.• Facilitating 50+ Climate Champion trainings/meetings and recruited 40+ volunteer leaders.• Created and maintaining a toolkit with meeting recordings and slides, orientation materials, training recordings, legislative advocacy guides, and key local & state climate action resources.• Organizing climate and nature actions for volunteers, including over 100 engagements with state legislators and 60+ lobby day attendees.• Supervised Environmental Fellows and Advocacy Interns.

Cambridge, Massachusetts, United States

Directed visioning and long-term planning, team goal setting, and process evaluation while working closely and collaboratively with co-founder and author, Frances Moore Lappé.• Hired and supervised team of 4-6 volunteer interns and 1-3 part-time staff including recruitment, hiring, training, and supervision with particular advocacy focus on climate, democracy, and food justice.• Directed long-term planning including development of goals and milestones using Trello to track daily tasks and long-term projects ensuring team accountability.• Managed advocacy communications and outreach campaigns including 100+ published earned media pieces, SmallPlanet.org maintenance, e-newsletter creation, video series production, and MailChimp bulk emails.• Supervised Social Media Manager and approved content for Twitter, Facebook, and Instagram by creating engagement goals and analytical reports which showed in 18 months the number followers doubled and engagement increased threefold. • Copy-edited and fact-checked Frances’ books (It’s Not Too Late! and the 50th Diet for a Small Planet) and over 40 articles prior to publication and supervised research staff to manage the editorial process.• Hired web developer and supervised development of new website DietforaSmallPlanet.org.• Managed organizational $130k budget and prepared reports for Board of Directors.• Fostered an effective, respectful, work-focused, energized, and collaborative office environment.

Cambridge, Massachusetts

Managed office, team, engagements, communications, and social media for co-founder and author, Frances Moore Lappé.• Coordinated Frances’ speaking engagements including contract negotiations, travel arrangements, event promotion, and PowerPoint development.• Managed office space & equipment including ensuring 5-6 desks of sub-letters and technology support.• Recruited team of 4-6 volunteer interns and 1-3 part-time staff including hiring and training.• Managed communications via SmallPlanet.org maintenance, e-newsletter creation, video series production, and MailChimp bulk emails.• Coordinated author book tour events and Boston Democracy Circle advocacy group gatherings.• Managed creation of social media content for Twitter, Facebook, and Instagram.• Project managed development of new websites: UDecide2020.org and DemocracyMovement.US, including assisting with $70k grant reporting and supervision of contracted web developers.

Rutland, Ma

Planned, budgeted, supervised, and monitored procedures and staff for operations, volunteer, food service, community engagement, maintenance, and reservations departments.• Supervised up to six full-time employees and over 50 volunteers, including strong skills in delivering SMART objectives with standardized tracking tools to support performance evaluations• Coordinated community engagement team of up to 10 employees, including managing a donor portfolio of over 500 schools and faith communities, supervising more than 50 volunteers in providing high-quality presentations, and maintaining records in customer relations management software (Blackbaud CRM)• Designed and implemented phone banks for fundraising and event promotion to over 2,800 targeted donors including email and print mail follow-up resulting in an annual 15% increase in engagement• Managed internship and volunteer program for 24 residential, full-time volunteers and up to 100 community volunteers, including recruitment, hiring, onboarding, supervision, and alumni communication.• Planned and executed program marketing to target audiences, using diverse methods that included social media, literature, website postings, bulk emails, and print advertisements• Ensured regulatory compliance with state licensing regulations for seven annual permits

Rutland, Massachusetts

Coordinated educational programs, including creating availability calendar, scheduling, training, and supervising volunteer facilitators. Facilitated site-wide strategic planning and budget development. Managed events, reservations, and volunteers.• Facilitated goal-setting planning processes, including formal strategic planning, as well as managed operationalizing and implementation of priorities• Developed site-wide expense/revenue budgets, using historical data and growth predictions• Coordinated educational programs, including serving as day camp director, creating availability calendar, and developing written curricula • Managed events with over 6,000 total attendees annually and up to 300 volunteers for several event types, including large public events, open houses, workshops, donor luncheons, volunteer appreciation dinners, and weddings• Hired, trained, and supervised three employees and up to 24 full-time residential volunteers

Rutland, Massachusetts

Coordinated program reservations and sales. Created daily staff schedule. Managed global education programs and food service.• Reserved groups and individuals for education programs and rentals, including responding to sales inquiries, maintaining booking database, tracking payments, and creating program literature• Created and maintained site-wide staff schedule assigning all daily activities and programs• Developed and managed global education programs, including writing leaders' guides, training staff, purchasing supplies, and maintaining education facilities• Managed food service for rentals, donor dinners, special programs, and public events with up to 2,000 visitors

Senegal, West Africa

• Established seven rural health committees including training members on budget management, record-keeping, basic medicines, and first aid• Third-year Extension: Launched health program in a new region by creating a network of contacts, selecting sites for the incoming new health volunteers, supervising housing construction in these sites, and onboarding new volunteers• Became multi-lingual with moderate speaking skills in French and Fulani (Pulaar)

Master'S Degree In Nonprofit Management

Bachelor'S Degree In Biology