Heather Packard Email & Phone Number

Lincoln, Massachusetts, United States

• Helping shape and strengthen MA environmental laws and regulations in collaboration with Policy & Advocacy team by mobilizing Mass Audubon stakeholders to advance policies and funding for nature-based climate solutions.
• Managing Mass Audubon's grassroots advocacy volunteer program, Climate Champions, including recruitment, orientation, and training with over 400 volunteers.
• Led advocacy software project with IT and Marketing teams to integrate Climate Champion volunteers into ROI for tracking interactions and connections, and Luminate for sign-ups and communications.
• Built relationships with all regional WSP leadership via 20+ meetings/workshops, visiting each of the 22 nature centers, and connect weekly with 200+ employees via a weekly Climate Champions’ update post on Yammer.
• Facilitating 50+ Climate Champion trainings/meetings and recruited 40+ volunteer leaders.
• Created and maintaining a toolkit with meeting recordings and slides, orientation materials, training recordings, legislative advocacy guides, and key local & state climate action resources.

Cambridge, Massachusetts, United States

• Directed visioning and long-term planning, team goal setting, and process evaluation while working closely and collaboratively with co-founder and author, Frances Moore Lappé.
• Hired and supervised team of 4-6 volunteer interns and 1-3 part-time staff including recruitment, hiring, training, and supervision with particular advocacy focus on climate, democracy, and food justice.
• Directed long-term planning including development of goals and milestones using Trello to track daily tasks and long-term projects ensuring team accountability.
• Managed advocacy communications and outreach campaigns including 100+ published earned media pieces, SmallPlanet.org maintenance, e-newsletter creation, video series production, and MailChimp bulk emails.
• Supervised Social Media Manager and approved content for Twitter, Facebook, and Instagram by creating engagement goals and analytical reports which showed in 18 months the number followers doubled and engagement.
• Copy-edited and fact-checked Frances’ books (It’s Not Too Late! and the 50th Diet for a Small Planet) and over 40 articles prior to publication and supervised research staff to manage the editorial process.

Cambridge, Massachusetts

• Managed office, team, engagements, communications, and social media for co-founder and author, Frances Moore Lappé.
• Coordinated Frances’ speaking engagements including contract negotiations, travel arrangements, event promotion, and PowerPoint development.
• Managed office space & equipment including ensuring 5-6 desks of sub-letters and technology support.
• Recruited team of 4-6 volunteer interns and 1-3 part-time staff including hiring and training.
• Managed communications via SmallPlanet.org maintenance, e-newsletter creation, video series production, and MailChimp bulk emails.
• Coordinated author book tour events and Boston Democracy Circle advocacy group gatherings.

Rutland, MA

• Planned, budgeted, supervised, and monitored procedures and staff for operations, volunteer, food service, community engagement, maintenance, and reservations departments.
• Supervised up to six full-time employees and over 50 volunteers, including strong skills in delivering SMART objectives with standardized tracking tools to support performance evaluations
• Coordinated community engagement team of up to 10 employees, including managing a donor portfolio of over 500 schools and faith communities, supervising more than 50 volunteers in providing high-quality presentations.
• Designed and implemented phone banks for fundraising and event promotion to over 2,800 targeted donors including email and print mail follow-up resulting in an annual 15% increase in engagement
• Managed internship and volunteer program for 24 residential, full-time volunteers and up to 100 community volunteers, including recruitment, hiring, onboarding, supervision, and alumni communication.
• Planned and executed program marketing to target audiences, using diverse methods that included social media, literature, website postings, bulk emails, and print advertisements

Rutland, Massachusetts

• Coordinated educational programs, including creating availability calendar, scheduling, training, and supervising volunteer facilitators. Facilitated site-wide strategic planning and budget development. Managed events.
• Facilitated goal-setting planning processes, including formal strategic planning, as well as managed operationalizing and implementation of priorities
• Developed site-wide expense/revenue budgets, using historical data and growth predictions
• Coordinated educational programs, including serving as day camp director, creating availability calendar, and developing written curricula
• Managed events with over 6,000 total attendees annually and up to 300 volunteers for several event types, including large public events, open houses, workshops, donor luncheons, volunteer appreciation dinners, and.
• Hired, trained, and supervised three employees and up to 24 full-time residential volunteers

Rutland, Massachusetts

• Coordinated program reservations and sales. Created daily staff schedule. Managed global education programs and food service.
• Reserved groups and individuals for education programs and rentals, including responding to sales inquiries, maintaining booking database, tracking payments, and creating program literature
• Created and maintained site-wide staff schedule assigning all daily activities and programs
• Developed and managed global education programs, including writing leaders' guides, training staff, purchasing supplies, and maintaining education facilities
• Managed food service for rentals, donor dinners, special programs, and public events with up to 2,000 visitors

Senegal, West Africa

• Established seven rural health committees including training members on budget management, record-keeping, basic medicines, and first aid
• Third-year Extension: Launched health program in a new region by creating a network of contacts, selecting sites for the incoming new health volunteers, supervising housing construction in these sites, and onboarding.
• Became multi-lingual with moderate speaking skills in French and Fulani (Pulaar)

Master'S Degree In Nonprofit Management

Bachelor'S Degree In Biology