At Wigan I contact fans of the club, determined by reports from the companies CRM system to promote available offers on tickets for upcoming matches and events. In 2013 the telesales team achieved our highest sales of seasonal memberships.I am involved in direct sales campaigns to promote the club and rugby league in the area. I am able to quickly build relationships over the phone to encourage sales and have a strong product knowledge and enthusiasm for the sport.I also assist the marketing team in the preparations for match days and have recently been involved in photographing the community foundation during a rugby camp.

• Enhanced CRB checked• Perform general reception duties• Vigilant with security of the centre, ensuring verification of all visitors through appropriate identification.• Prepare and distribute monthly books for the units documentation of daily actions and procedures• The ability to represent a sensitivity to different viewpoints, dealing with family members and a number of professionals from different settings• Responsibility to prioritise tasks, will regularly be required to multi-task in order to meet deadlines• Book Visits for Professionals and Families and send out visiting orders• Manage young persons files, scanning documents and saving them electronically • Manage Occupancy data • Liaise with Youth Justice Board to confirm occupancy• Book escorts for young persons court dates• Upload young person’s documents onto eAsset and send copies of meeting documents to the relevant professionals including the YJB

• Researched local news and sport stories• Wrote and edited reports for broadcast• Spoke to local authority, courts and other sources• Recorded and revised reports using editing software to ensure suitability for air

• Applied skills to working in another fast paced environment in a retail environment• Managed the till as head cashier and balanced the takings at the end of the day• Experience in supervising the store, monitoring and managing the productivity of the staff• Transferred skills through training• Maintained a high level of customer service at all times

• Professional placement whilst completing PGCE• Taught AS and A level Media and Film Studies• Planned scheme’s of work and lessons, managed time to meet deadlines• Supported students in their preparations for their exams• Use of Powerpoint for lesson presentation and handouts