Heather Pope

Heather Pope Email and Phone Number

Senior Manager, Sales Operations @ Surgical Directions
Minneapolis, MN, US
Heather Pope's Location
Greater Minneapolis-St. Paul Area, United States
Heather Pope's Contact Details

Heather Pope personal email

n/a
About Heather Pope

Experienced sales and business development expert with a successful track record in managing complex accounts and driving revenue growth through strategic planning and execution of sales and marketing initiatives. Skilled in account management, operations, and project management, with a talent for identifying new business opportunities and leveraging market insights. A collaborative leader with strong communication skills and a passion for developing high-performance teams.

Heather Pope's Current Company Details
Surgical Directions

Surgical Directions

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Senior Manager, Sales Operations
Minneapolis, MN, US
Website:
surgicaldirections.com
Employees:
56
Heather Pope Work Experience Details
  • Surgical Directions
    Senior Manager, Sales Operations
    Surgical Directions
    Minneapolis, Mn, Us
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  • Surgical Directions
    Manager, Sales Operations
    Surgical Directions Mar 2024 - Present
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  • Surgical Directions
    Strategic Client Advisor
    Surgical Directions Jan 2022 - Present
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  • Provation Medical
    Client Relationship Executive
    Provation Medical Sep 2020 - Dec 2021
    - Responsible for driving growth with the existing base of business by providing optimization and advance use of software and services- Work closely with Product Management, Marketing, Executive Management, Technical Support, and Finance in the development and enhancement of services- Build and execute on strategic account plans for each client/account- Develop and manage key relationships at customer executive levels.
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  • Vrad (Virtual Radiologic)
    Account Manager
    Vrad (Virtual Radiologic) Jun 2016 - Sep 2020
    Greater Minneapolis-St. Paul Area
    - Responsible for $30+ million in accounts; managing client needs through active listening skills, and consultatively working to achieve business objectives- CRM experience (daily data entry of accounts, leads, business reviews etc., run reports and effective account planning management); Record daily activities in salesforce.com- Continuously contribute internally and externally driving cross-functional collaboration, and negotiating mutual solutions- Utilize sales analysis tools to understand customer dynamics identify opportunities, threats and to create action plans to meet sales goals- Work closely with Product Management, Credentialing Services, Executive Management and Physician Leadership in the development and enhancement of services- Provide support to co-Account managers and provides input regarding business development and solutions- Manage complex sales-cycles, and present to decision makers the value of our full suite of services; accurately forecast business for existing customers and new customer closes.- Develop and manage key relationships at customer executive levels.
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  • Vrad (Virtual Radiologic)
    Operations Support Supervisor
    Vrad (Virtual Radiologic) May 2015 - Jun 2016
    Greater Minneapolis-St. Paul Area
    - Act as primary supervisor, overseeing the functional OSR responsibilities- Maintain ownership of the coaching and development process for OC team members- Ensure that complete and accurate communications occur with customers regarding any issues including those that require escalation for resolution- Ensure that all team members perform with a high customer service focus; delivering excellent customer satisfaction and high client retention
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  • Vrad (Virtual Radiologic)
    Operations Support Team Lead
    Vrad (Virtual Radiologic) Mar 2015 - Jun 2015
    Greater Minneapolis-St. Paul Area
    View
  • Vrad (Virtual Radiologic)
    Operations Support Representative
    Vrad (Virtual Radiologic) Aug 2012 - Mar 2015
    Greater Minneapolis-St. Paul Area
    View

Heather Pope Skills

U.s. Health Insurance Portability And Accountability Act Healthcare Leadership Customer Service Healthcare Management Healthcare Information Technology Healthcare Industry Radiology Sales Sales Operations Operations Management Medical Imaging Account Management Cross Functional Team Building Problem Solving

Heather Pope Education Details

Frequently Asked Questions about Heather Pope

What company does Heather Pope work for?

Heather Pope works for Surgical Directions

What is Heather Pope's role at the current company?

Heather Pope's current role is Senior Manager, Sales Operations.

What is Heather Pope's email address?

Heather Pope's email address is he****@****rad.com

What schools did Heather Pope attend?

Heather Pope attended The Johns Hopkins University - Carey Business School, University Of Minnesota Duluth, Griffith College (Aus).

What skills is Heather Pope known for?

Heather Pope has skills like U.s. Health Insurance Portability And Accountability Act, Healthcare, Leadership, Customer Service, Healthcare Management, Healthcare Information Technology, Healthcare Industry, Radiology, Sales, Sales Operations, Operations Management, Medical Imaging.

Who are Heather Pope's colleagues?

Heather Pope's colleagues are Thomas Blasco Md, Ms, Kate Liang, Mph, Natalie W., Lindsey Smith, Lacy Lewis, Ba, Crcst, Cis, Chl, Judy Wilhelmrn Bsa Mhsa Cnor, Caroline Perlman.

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