Heather Quinlan Email & Phone Number

Phoenix, AZ, US

Play a key role in driving organizational excellence and achieving long-term goals by assessing training needs of corporate staff, designing effective training plans, conducting sessions, and creating engaging and interactive learning experiences. Act as the direct point of contact for addressing and resolving training and development-related.

Greater Phoenix Area

Leveraged strong sales acumen to deploy sales techniques for customer acquisition and retention. Maintained oversight of sales team, responsible for selling loans to a diverse customer base. Provided superior customer service leading to overdelivering targeted sales goals focused on monthly call queue and overall team performance. Planned and conducted.

Chandler, Arizona

Achieved long-term organizational goals by analyzing evolving business needs and accordingly developing and introducing new learning systems/materials. Contributed to professional development of new staff members across the DTC Division by developing and deploying training initiatives pertaining to National SAFE Licensing preparation, New Hire Orientation.

Irvine, California

Oversaw multifaceted new hire onboarding and integration operations including supervising 10 staff members, coordinating with HR Business Partners to evaluate and optimize new hire process, and devising strategic plans to cater to emerging business needs. Tasked with MLO license registration and renewal and coordinating with newly hired staff to introduce.

Santa Ana, California

Received and reviewed loan applications submitted by Wholesale BrokerInputted the application into the LOS and verified the informationPulled credit and completed fraud checks and reviewed findingsDocumented all findings and sent the file to underwriting for reviewAssisted Wholesale Brokers as needed

Orange County, California Area

Order Property Assessment & Rental Reviews, BPOs, Rental Comp Analysis Worksheets, Covenants, Conditions & Restrictions, Bids and Home InspectionsCreated disclosures for files provided by the Escrow Officer Mediated between parties to ensure a smooth transactionManaged closing and wired funds from the borrowed

Irvine, California

Reviewed files for completion and validated the information provided (income, mortgage, assets)Documented findings and submitted to an Underwriter for reviewed