Heather Richards Email & Phone Number

Los Angeles, California, United States

Los Angeles, California, United States

-Managing the Glassdoor and Indeed accounts for the company and co-managing the LinkedIn account. Working closely with the respective client success teams to ensure full utilization of account features to maximize investment. - Built a system for allocating job ad funds towards high priority job listings that includes ATS tagging, tracking, reporting and training.- Analyzing and reporting on talent acquisition data.- Launched a targeted review request campaign to gain insight into… Show more -Managing the Glassdoor and Indeed accounts for the company and co-managing the LinkedIn account. Working closely with the respective client success teams to ensure full utilization of account features to maximize investment. - Built a system for allocating job ad funds towards high priority job listings that includes ATS tagging, tracking, reporting and training.- Analyzing and reporting on talent acquisition data.- Launched a targeted review request campaign to gain insight into the employee experience. Brought the company's overall Glassdoor rating up to 4.5 out of 5 stars. - Collaborating with the Social Media and Marketing Departments to increase the visibility of job listings.- Creating images for job postings using Canva.- Co-built a Sourcing pilot that save the company over $100k within the first 6 months.- Worked with the Career Website redesign team. Received recognition for contributions that made the site more attractive to women and members of Gen Z.- Creating interview guide using behavior-based questions and situational answer rubrics to reduce interviewing bias. - Guiding and tracking candidates through the hiring and onboarding process.- Administering background checks and scheduling drug testing for DOT and non-DOT candidates. Show less

San Diego, California

-Designing and manufacturing utilitarian gear using recycled materials and ecological processes-Taking detailed photographs and videos to showcase products-Writing copy for product listings, brand story and ad campaigns-Facilitating efficient high-volume shipping-Monitoring and analyzing business data-Managing all operations, supply chain, customer service and P&L as a sole proprietor of a small business-Maintaining a 5-star Etsy review rating for over 10… Show more -Designing and manufacturing utilitarian gear using recycled materials and ecological processes-Taking detailed photographs and videos to showcase products-Writing copy for product listings, brand story and ad campaigns-Facilitating efficient high-volume shipping-Monitoring and analyzing business data-Managing all operations, supply chain, customer service and P&L as a sole proprietor of a small business-Maintaining a 5-star Etsy review rating for over 10 years-Building brand's social media following-Launching Instagram and Facebook ad campaigns Show less

San Diego, California, United States

-Enhanced the aesthetic appeal of the store daily by working with a team to create stunning displays to showcase products and tell a story of both color and personality-Facilitated efficient high-volume shipping of widely varied inventory, including live plants-Digitally tracked inventory in Shopify and Retail Pro-Assist in HR activities including sourcing for new talent, interviewing and selection-Provided customer service to in-store and online customers

San Diego, California, United States

-Generated engaging Instagram and Facebook content daily to connect with followers and grew the brand’s following by 50 percent in 6 months-Curated and managed photo library of all incoming textile/product inventory for E-commerce sales via Shopify-Coordinated product launches with Facebook and Instagram Ad campaigns-Trained staff on photo techniques and social media best practices

-Worked as shift leader to manage server teams -Trained new employees on customer service best practice and time management-Assisted in catering operations and events

-Oversaw both front and back of house operations-trained staff on customer service best practices and food handling