Heather Ritchie Email & Phone Number

Washington, United States

• Works on technology assessments, selections, and implementations guiding nonprofits through strategies that result in meaningful, enduring impact on their mission. Including
• Interviewing and engaging key stakeholders
• evaluating key business systems,
• engaging key internal experts, conducting research
• helping deliver forward-thinking and strategic recommendations.

Maryland/DC Area

- Designed assessment and curriculum materials for Charles W. Gilchrist Center for Cultural Diversity- Led Career Development Workshop for ESOL Parents for Maryland Family Literacy Instructors - Co-produced ESOL Toolkit for Welcoming Week for Welcoming America- Produced Refugee Dialog Video for Welcoming America- Served as advisor for Rockville Senior.

Washington, United States

Conducting a phased roll out of the school’s new Student Information System in collaboration with team membersGather information, translate needs into business and technical requirements. Works collaboratively with teams to design new SOPs, workflows and process improvements to support their roles and needs within the organizationIdentifies use cases with.

Washington D.C. Metro Area

- Serves as an instructional coach for new faculty members in development of instructional delivery and/or orientation to the school and procedures as well as to seasoned faculty members in areas of identified need.- Manages, designs and implements faculty development sessions and on-going improvement in instructional delivery for new initiatives or.

- Present information about intercambio’s English language curriculum, program creation and implementation and pronunciation program at regional conferences.- Support programs via workshops and instructor trainings on the east coast to implement learner-centered classrooms and sustainable programs.

- taught English as a Second Language - various levels- serves as a trainer for ESOL teachers. Workshops have included Adult Learning Theory and Using Realia in the Classroom.

Rockville, MD

MCAEL is dedicated to strengthening the county-wide adult English literacy network with resources, training, collaborations and advocacy to support a thriving community and an optimal workforce. All adult residents are employable, engaged, and empowered by literacy to achieve their full potential. All local businesses have access to an English literate.

Co-designed & taught graduate course curriculum, which focused on non-formal education; course explored stakeholder analysis, community mapping, project planning, cultural awareness and monitoring and evaluation.

Coordinated, recruited and directed the IRC tutor program at the Silver Spring office of the IRC.

Worked with a team of educators to create a toolkit to help students learn about peace building.

Taught English as a Foreign Language in the Czech Republic and English as a Second Language in the Washington DC metro area.

Co-reconstructed/cut company's annual budget of $1,000,000+ to accommodate organization's needs. Set up and represented PIM at marathon events in various countries worldwide. Included management of booths, creation of promo materials and organization of travel & accommodation in France and Germany.Established organizational & marketing strategies resulting.

Served as WIFV spokesperson at events/meetings. Supervised staff and managed office systems.Produced effective PR materials (press releases, web info etc.) & distributed throughout the DC area. Managed multiple list serves and implemented new website for organization's 25th Anniversary.Organized 20 captivating events/meetings (venues, vendors, and speakers.

Implemented development plan and increased funding by beginning various donation programs.Provided PR for organization, gallery & fundraisers (brochures/promo material) for increased awareness. Recruited, trained, grew and managed a volunteer program of 125+ people donating time weekly.Wrote, edited, compiled and tracked $100,000 grants successfully for.

Coordinated award-winning productions: pre-production to post including proposals, travel & scheduling.Assisted in the creative processes: script writing, filming & editing of 30+ videos, multimedia CDs/DVDs.Revised PR & marketing materials (print/website/multimedia) and increased video production by10%.Promoted company through informational/training.

Certificate Of Blended Learning

Ma, International Training And Education

Bachelor'S Degree, Communications

Bachelor'S Degree, Theatre/Theater