I am a dynamic professional with a proven track record of success in sales, management, and technology, complemented by a strong background in health and fitness. With over 7 years of sales experience, 4 years of management experience, including 6 years in the optical/health-related field and 1 outstanding year in technology sales. I have consistently exceeded sales goals and delivered exceptional customer service. While developing top talent and enriching my peers around me.My career journey began as a fitness consultant, where I honed my skills in driving sales and customer engagement. I then transitioned to the optical field, quickly progressing from an associate to a certified optician, achieving top sales in my region. My leadership abilities were further demonstrated as I rose to retail manager and later general manager, overseeing successful marketing strategies and driving business success. In my most recent role at CDW, I managed K-12 technology sales, exceeding sales quotas and revitalizing stagnant accounts. Additionally, I completed a Data Science and Visualization program at Northwestern University, further enhancing my skills in analytics, coding, and machine learning.I am now seeking a new challenge at the mid-level to mid-senior level, where I can leverage my diverse background and skills to drive innovative solutions and exceed expectations. I am confident that my entrepreneurial spirit, solutions-driven approach, and drive for perfection make me a valuable asset to any organization.
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Account Manager K-12Cdw Jan 2019 - Dec 2019Chicago, Illinois•Sell IT solutions and services to K12 schools •Manage a book of 300+ K-12 accounts (private and public)•Utilize purchasing contracts •Price negotiation with supply partners for product rollouts•Complete 45+ calls a day•Ended year at 130% to goal. My year was made in October 2019 at $1.8 million in sales.•Manage an accurate pipeline•Collaborate with field representatives to uncover larger opportunities•Managed relationships with over 1,200 partners.•Graduated top of the class for technology training•Exceeded sales goals while maintaining profitability -
Store Market ManagerLenscrafters Aug 2016 - Aug 2018Downers Grove, Il• Recruit, hire and train existing and new associates• Schedule to business needs within budgetContinually, assess the business for improvements and implement bestpractices• Lead a team of 15 to deliver store goals• Analyze KPI charts to guide business and create focusPartnered with a Managing Optometrist to ensure smooth transition ofpatients from doctor to retail•Piloted marketing tools in the new Macy's at LensCrafters brand that werethen made best practices company- wide -
Retail Manager And Abo Certified OpticianLenscrafters Oct 2015 - Aug 2016Oak Brook, Illinois• Inventory management (MIM)• Build schedules• Coach associates to deliver sales results• Change floor sets during new promotions -
Abo Certified Optician (Sales)Lenscrafters May 2013 - Oct 2015Oakbrook, Il• Fit and dispense glasses• Troubleshoot patients who were not seeing well out of their glasses• Recommend eyewear solutions for patients' lifestyle needs• Meet/ Exceed Sales goals (Top sales in my region 2015)• Pretest patients prior to patients seeing the optometrist -
Fitness ConsultantXsport Fitness Nov 2011 - Nov 2012Lombard, Il• Give tours to prospective new members• Sell fitness plans to meet members fitness goals• Prospect for new members at fitness/health events• Call leads to set up gym tours• Sell corporate health packages to corporations for employee health
Heather Robson Education Details
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Data Science & Visualization -
Glenbard East High School4.6 Gpa
Frequently Asked Questions about Heather Robson
What is Heather Robson's role at the current company?
Heather Robson's current role is A woman of many skills who strives to be your SME and MVP.
What schools did Heather Robson attend?
Heather Robson attended Northwestern University, College Of Dupage, Glenbard East High School.
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Heather Robson
Freelance Ux Copywriter | Elevate Your Customer Experience With Better Marketing Messages And Content | Serving Saas Companies, Professional Service Providers, & Ecommerce Businesses.Kuna, Id1dragonfly-media.com1 +120876XXXXX
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Heather Robson
Cranberry Township, Pa
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