Heather Simson Email & Phone Number

Successfully training and managing a FBR team Providing assistance to teams without a supervisor • Providing clinical services to clients as needed• Providing staff with clinical supervision to both licensed and unlicensed staff• Assisting with onboarding of Epic EMR system and provided training for end users• Managing employee scheduling requests and approved timecards• Reading and approving clinical staff treatment plans, intakes, discharges, and notes• Designed employee appreciation and retention programs

Successfully trained and managed PSS team• Conducted search for and interviewed potential candidates• Coached staff on completion of documentation• Read and approved staff treatment plans, intakes, discharges, and notes• Audited medical charts and databases including Epic, CareLogic, Provider Information Exchange (PIE), and FileMaker• Created a staff onboarding program in effort to provide more consistent client care• Performed staff 30-day, 60-day, 90-day, and yearly reviews

Provided individual therapy for substance use and mental health clients• Provided parent-child attachment therapy• Utilized different modalities including but not limited to MI, CBT, DBT• Completed clinical documentation including treatment plans, intakes, discharges, and notes• Completed assessment tools according to the timeline• Utilized and maintained databases including Epic, CareLogic, Provider Information Exchange (PIE), and FileMaker• Provided in-home therapeutic services to substance use clients and their children• Worked closely with DCF workers and other providers• Provided clinical supervision to unlicensed staff

Provided case management services• Connected clients to community resources• Provided 24-hour on-call services• Guided parents through developing patenting skills, creating affordable rewards, and exploring different forms of consequences• Completed client documentation including treatment plans, intakes, discharges, and notes• Utilized and maintained client databases including Provider Information Exchange (PIE)

Helping to care for up to 65 children a day. Helping to supervise outside and planning activities for the kids. Helping with drop off and pick up. Supervising snack.

Middletown, Ct

Co-Facilitate a DBT (Dialectical Behavioral Therapy) skills group to adults with co-occurring disorders. Facilitate an ARC (Attachment, Regulation, Competence) group to young adult females with a significant trauma history aged 18-25. Provide individual psychotherapy to young adults with serious mental health disorders. Participate in multidisciplinary team meetings and clinical consultation. Helped create a curriculum for an ARC group and a mindfulness group

Manchester, Ct

Provided individual counseling to 8th graders on a weekly basis, helping them developing coping skills. Co-facilitating a weekly group on social skills in the special education classroom. Co-Facilitating study skill groups with the school counselor. Participating in multidisciplinary team meetings

Portland, Connecticut

Cares for the Waddlers (nine months to two years old); responsible for all aspects of care including: changing diapers, feeding, supervising play time and child pick up. Also assists with the infants and Toddlers (up to 3.5 years old) as needed. Also, closing up the day care at the end of the night including cleaning all the rooms and services.

Bloomfield, Ct

Manage customer experience from initial greet, gathering and clarifying needs, processing customer credit card, check, or cash transactions, and up-­‐selling where appropriate. Sweep, mop, and clean customer areas. Responsible for training new office hires on computer system and customer service.

Help run existing programs and the drop in hours. Supervising the youth that come to programs at the teen center and supporting other staff members.

Bristol Veromont

Supervised youth activity in the teen center and on the skate park. In charge of planning and planting a garden – an activity aimed at involving teens in creating life skills and healthy eating options. Provided a daily snack for the youth, kept the center clean and organized, and supported the center’s director by collecting outcome data, creating data bases, and helped with reports for funders.

Stocked, organized, and labeled merchandise to strict store standards. Greeted and assisted customers with shopping. Handled customers’ cash and credit purchases, processed their returns and refunds, and answered phones. Worked 20 hours a week while carrying a full college class load.

Master'S Degree, Social Work

Concentration in Group Work and an are of focus in Mental Health and Substance Abuse.

Bachelor Of Arts (B.A.), Religious Studies

Activities and Societies: Minor in Art History, Graduated Cum Laude