Heather Smith Email & Phone Number

Milwaukee, Wi, Us

Milwaukee, Wi

· Provide reference service at a variety of service points, including general information, telephone reference, subject specialty desks, and online chat reference, for large, urban public library. As a member of the Humanities, Arts & Special Collections reference team, provide extensive research assistance and public service to users in this heavily used subject specialty room.· Created and maintain Humanities web pages and online finding tools, including local history resources, since 2014. From 2006-2014, served on Electronic Resources Committee, participating in library database subscriptions decisions for this large, urban library system.· Developed and coordinate in-house reference wiki as a staff resource, updating existing communication and information tools into an online, searchable knowledge repository for the 21st-century library.· Conduct general library tours and group instruction for visiting secondary school classes. Plan and conduct subject-specialty public instruction in genealogy and local history, both in-person and online.· Developed and implemented the library's first online finding aids for archival and special collections using CONTENTdm.· Since May 2021, perform departmental collection development for Humanities and Social Sciences collections at MPL's Central Library, including selecting new circulating and reference books, overseeing a large existing collection, and managing a print materials budget of $47,000. From 2009-2021, performed collection development for broad array of topics in the Social Sciences, including selecting new books, weeding and maintaining a large existing collection, and managing a print materials budget of $10,000-$12,000/year for this subject area.· From 2004-2009, oversaw regional Federal Depository Library Program collection as Federal Documents Librarian.

Oberlin, Oh

· Provided reference service to library users at the reference desk and through individual appointments and online reference chat.· Collaborated with faculty to present library instruction, including course-integrated and one-time sessions, and developed print and web-based handouts to support instruction.· Participated in reference collection development.· Served as acting collection development liaison to Sociology and Philosophy departments (Spring 2003).· Coordinated the Library’s Diversity Intern Program.

Kent, Oh

· Taught one 25-student section of a one-credit, fifteen-week, mandatory freshman orientation course.· Redesigned the library instruction component in my section to emphasize information literacy skills in conjunction with campus libraries' efforts to improve first-year library instruction.

Kent, Oh

· Provided reference service at a busy reference desk serving undergraduate and graduate students, faculty, and community patrons.· Assisted librarians with bibliographic instruction presentations.

Oberlin, Oh

· Oversaw all aspects of stacks maintenance and storage retrieval for busy campus branch music library serving the students, faculty, and staff at the world-renowned Oberlin Conservatory of Music.· Hired, trained, and supervised staff of ten to twelve student assistants for stacks maintenance and storage retrieval functions.· Assisted with supervision of circulation desk functions and staff.

Oberlin, Oh

· Coordinated general business operations for nonprofit literary press focused on poetry and located at Oberlin College in Oberlin, Ohio.· Supervised the work of student interns.

Master Of Library And Information Science

Bachelor Of Arts, English