Heather Smith Email & Phone Number

A dynamic 30 year career in the service industry; combining thorough industry knowledge, a commitment to excellence, an ability to establish strong relationships with clients and staff members, coupled with strong organizational skills and project planning abilities. Results oriented with extensive experience in service industrySuccessful management and mentoring of direct and indirect reportsThorough knowledge of operations within front of house and all service areasWarm and generous professional with a proven track record of stellar client serviceSpecialties: conference center management, staff management and mentoring, food service operations, budget and forecast preparation (1 M), policy writing and implementation, processes and workflow, employee performance management, event design and execution, costing and management, technology configuration and administration.

Listed skills include Event Management, Budget, Hospitality, Project Planning, and 20 others.