Heather Staggs Email & Phone Number

Tucson, Az, Us

Tucson, Arizona, United States

Tucson, Arizona, United States

Solved complex organizational challenges through people-oriented solutions and ensured excellent HR service delivery to all employees. Played a key role in maintaining a positive workplace environment by managing employee relations and providing strategic HR business partnership. Investigated and resolved complex employee relations issues. Provided tailored HR guidance and solutions to leadership that support business goals.•Policy development and handbook implementation in partnership with CHRO, HR Program Manager, and Employment Counsel to ensure company compliance and alignment with organization’s cultural objectives. •Collaborated with Organizational Development to deliver training programs to support career development plans, execute required regulatory training tracking, and facilitate annual performance review process. •Influenced decision-making across all levels of the organization leveraging strong relationship-building skills to address the human aspect of change, manage resistance, and provide effective communication to support strategic initiatives.

Tucson, Arizona, United States

Tucson, Arizona, United States

Partnered with VP and executive leadership to facilitate succession planning, professional development, and culture improvement. Collaborated with international employees at all levels. Led group of safety, compensation, and facilities managers on team evaluations, performance management, and organizational changes. • Revised sexual harassment training for new hires to include broader understanding of bias, diversity, and inclusion; also wrote remote work policy pilot for companywide implementation in US and Mexico. • Reviewed and negotiated up to 20 concurrent contingent workforce contracts and rates and cooperated with on-site representatives to ensure correct management.

Tucson, Arizona, United States

Oversaw entire outbound shipping department in Tucson. Hired 4 executive leaders, directed 600 employees, and received 10 direct reports from operation managers. Managed online order fulfillment, processing, and delivery. Set strategic vision, planning, priorities, and goals.• Improved safety outcomes by increasing staff training and awareness, reducing injuries by 35%.• Transitioned team through facility growth, from packaging and shipping 8.4 million units to 14.9 million.

Pennsylvania, Indiana, Arizona

Navigated challenges of executive turnover and low engagement scores in Tucson facility. Led change management in Indianapolis during process of modernizing outdated facility. Inspired teamwork and decreased turnover rate for Chambersburg employees. Created cultural turnaround in all 3 locations by improving communication, team development, and engagement survey results.• Achieved over 80% adoption rate for new systems, including Workday and scheduling modernization system; facility earned recognition as top 3 out of 50 to fully integrate changes.• Increased engagement survey results to 79%, exceeding goal of 72%, through clear, open communication and team development at all levels.

Pennsylvania, United States

Partnered with leadership to grow and optimize team outcomes. Organized and delivered resources for distribution center staff. Led onboarding, operations performance, and change management. Cultivated teamwork and positive employee relationships with leadership.• Attained 100% hiring goals as leader during regional hiring season by improving staffing processes and results.• Recognized with Results Leadership Award and earned nomination for LEADership Academy.

Pennsylvania, United States

Improved safety training, productivity, and growth, overseeing 60 team members. Designed and executed programs to optimize process flow. Communicated with multi-disciplinary teams to achieve strategic operational plans and goals.• Exceeded Best Team Survey goals and achieved Leadership Index of 84%.• Surpassed daily team performance expectations and attained 1st or 2nd comparison rankings on all trending report functions.

New Jersey, United States

New Jersey, United States