Heather Stultz Email & Phone Number

St. Louis, Mo, Us

Omaha, Nebraska, United States

Norfolk, Virginia

Cedar Falls, Iowa

▪ Design and develop email campaigns directed to segmented target audiences using MailChimp.▪ Analyze Facebook advertising campaigns to gain audience insights.▪ Brainstorm and execute promotional ideas to reach new audiences.▪ Organize pre-concert events, including managing photo booths and seminars.

Cedar Falls, Iowa

▪ Demonstrate excellent customer service while interacting with patrons by phone and in-person.▪ Process ticket sales and work will call for concerts, theater performances, and sporting events.▪ Update, manage, and verify confidential donor and patron information in the Paciolan 7 database.▪ Expertly answer donor and patron questions regarding event and venue details.

Cedar Rapids, Iowa

▪ Consolidated customer data from multiple files into quarterly reports using Excel PivotTables and queries.▪ Analyzed survey results and presented data findings to upper management in a concise manner.▪ Organized and conducted in-depth interviews to gain qualitative insights into the survey analysis.▪ Developed a forecast for aircraft deliveries in 2021 and 2022 using company data and market research.

Nellysford, Virginia

▪ Assisted with the planning and execution of festival events, donor parties, and symphony concerts.▪ Updated and verified donor information in the Neon CRM database to provide accurate data for development, marketing, and patron services personnel.▪ Trained student ushers and supervised front-of-house activities for 5-6 performances each week.▪ Took pictures and promoted events on social media.▪ Sent promotional emails to patrons, responded to patron questions through email… Show more ▪ Assisted with the planning and execution of festival events, donor parties, and symphony concerts.▪ Updated and verified donor information in the Neon CRM database to provide accurate data for development, marketing, and patron services personnel.▪ Trained student ushers and supervised front-of-house activities for 5-6 performances each week.▪ Took pictures and promoted events on social media.▪ Sent promotional emails to patrons, responded to patron questions through email, and assisted with the “This Week at Wintergreen” weekly publication.▪ Assisted the box office and merchandise team before performances. Show less

Charleston, South Carolina

▪ Displayed excellent customer service by phone and in-person while processing ticket sales through Tessitura.▪ Expertly answered patron questions regarding festival performance details.▪ Worked will call at theater performance venues, including the Gaillard Center and Woolfe Street Playhouse.▪ Identified incorrect patron data in Tessitura and corrected the errors in a timely and efficient manner.