Heather Threadgill Email & Phone Number

Decatur, Ga

Senior staff position responsible for formulating policies while providing strategic direction for the organization within guidelines set up by the Department of Human Services and the board of directors. Plan, direct, and manage income development, advocacy, programs and services, finance, human resources, volunteerism, communications, marketing, information technology, and administration activities at the highest level of management with the help of subordinate executives and staff managers.

Senior staff position responsible for formulating policies while providing strategic direction for the organization within guidelines set up by the Department of Human Services and the board of directors. Plan, direct, and manage income development, advocacy, programs and services, finance, human resources, volunteerism, communications, marketing, information technology, and administration activities at the highest level of management with the help of subordinate executives and staff managers.

Clarkston, Ga

Prepared budgets for 8 programs totaling 12 million dollars yearly. Conducted regular site visits to the DeKalb, Gwinnett, Rockdale, Newton, and Walton County offices, and satellite sites. Monitored program implementation through the Program Operations Database, and through quarterly ROMA reports. Monitored program budgets monthly through review of revenue, expenditure reports, and meetings with the Fiscal Director. Recommend operational/personnel decisions for the Program Operations Division to the President/CEOResponsible for completing multiple reports and grant contracts to CSBG/LIHEAP fund sources monthly, quarterly, and yearly. Coordinated more training and technical assistance for staff to ensure more knowledge of the databases we use.Provided departmental guidance in the implementation of grants, services and activities under the Community Service Block Grant, and other grants. As a member of the Senior Management Team, voice concerns/issues of the Program Operations Division/Agency and recommend changes. Implement the agency’s Strategic Plan into the goals of the Program Operations Division.Prepared and delivered performance evaluations for direct reports: interview direct reports and division staff when necessary for employment, and handle disciplinary matters involving division staff as needed. Provided background administrative assistance ensuring payments for services were submitted in a timely manner, revising program manuals, and coordinating with vendors and sites making sure programs are operating to their full capacities. Completed reports according to program regulations: maintained appropriate records according to program requirements: monitored each program and ensured proper budgeting and reporting of resources: responded to questions from State and Federal auditors and the public, including media outlets regarding program performance.

Decatur, Ga

Responsible for the planning and coordination of a multi-county, multi- million dollar program serving senior citizens, disabled individuals, and low-income families with the high cost of heat during the winter months.Promoted a high standard of customer/client relations that ensured the integrity of the program at all times. Coordinated training sessions of all Energy Department team members, and collaborative partners in accordance with the State of Georgia mandated contractual program requirements.Maintained a full staff at 10 plus locations with over 60 team members. Promoted a positive attitude, morale, and outstanding customer service skills of staff that is accommodating and sensitive to the diverse needs of clients across PCA’s multi-cultural service areas.Coordinated ongoing media promotions, public service announcements, and flyer distributions to make the community aware of the available funding. Responsible for monthly reporting to the Department of Human Services. IGC – (Inter-generational Connections Program)Responsible for the planning and coordination of a multi-county program bridging the gap between senior citizens and youth. Partnering with at least five facilities, and recruiting up to 25 youth each program year.Coordination to ensure accordance with the State of Georgia mandated contractual program requirements. Administrative efforts to provide accommodations to the participants. DNLI – (DeKalb Neighborhood Leadership Institute)Responsible for the planning and coordination of a year long adult leadership development program focused on potential and emerging leaders who represent the low-income to moderate community in DeKalb County. Coordinated and acquainted participants with the various levels of government, education, business, economic, and community development.Coordination to ensure accordance with the State of Georgia mandated contractual program requirements.