Heather Walker Email & Phone Number

Austell, Ga

Austell, Ga

Managing all aspects and centered as main point of contact for exhibits/events for large program account with multiple divisions, successfully managing its yearly multi-million dollar portfolio. I'm responsible for overseeing all client contact and customer activity, including design discovery, kick off meetings, estimating, critical path development, workflow management, on-site support, profitability, etc. I lead overall management of the internal/external team for all day-to-day activities, including documentation management, problem resolution, show schedules, invoicing, integrating and training new team members.Also selected to join business development teams when answering RFPs for potential new clients.

Suwanee, Ga

Managing all aspects and centered as main point of contact for exhibits/events. I was in charge of independently managing a multi-million dollar customer portfolio with projects up to 15,000 sq ft. I was responsible for overseeing all client contact and customer activity, including design discovery, kick off meetings, estimating, critical path development, workflow management, on-site support, profitability, etc. I led overall management of the internal/external team for all day-to-day activities, including documentation management, problem resolution, show schedules, invoicing, integrating and training. I secured, maintained, and grew our customer base and successfully handled and cultivated a wide variety of clients within various industries. I was an integral part of internal/external relationships with all departments including sales, design, production, etc.

I served as liaison between the operations department and all other service lines, operated as client services support, and managed workloads for project managers and installation/dismantle teams. Also provided critical accounting and cost control support.