Heather Wallace Email & Phone Number

Greensboro/Winston-Salem, North Carolina Area

Greensboro/Winston-Salem, North Carolina Area

- Provided direct support to the President and Sales Directors- Managed active calendar appointments, monitored and responded to emails- Organized complex domestic and international travel and agendas for C-level Executives- Conducted research to prepare, gather, and proof briefing materials, agendas for all Executive-levelmeetings.- Plan and execute company wide events- Develop and maintain alert system for upcoming deadlines on incoming requests, projects, eventsand management action-item deadlines- Completed and approved expense reports for entire management team- Composed confidential correspondence- Recorded and distributed Management meeting minutes- Researched, prioritized, and followed up on incoming issues and concerns- including those of asensitive or confidential nature- Prepared presentation materials for C-level Execs and Board Members- Assisted in coordinating on and off-site Sales and Management team meetings- Maintained reports and project tracking tools using advanced Excel capabilities- Approved vendor invoices- Distributed promotional and information flyers, catalogs and other marketing material

Greensboro, Nc

- Collected and disseminated competitor, product, and market information internally- Reported on Retail Loan Officer production analytics and trending- Developed and maintained marketing and sales support materials including presentations, flyers,calculators, and customer announcements- Developed and maintained internal webpages with marketing material to aid client acquisition- Analyzed the usage and success of various mortgage products- Assisted in developing and implementing marketing campaigns- Collaborated with our Retail division to create a loan officer resource center within our company'swebsite- Preformed ad hoc analyses as requested by Senior Management- Managed all departments of our Wholesale Mortgage Division (Underwriting, Closing, Post Closing,Compliance)- Comparisons of competitor pricing to find our best execution for each product offering- Mitigated risk through pipeline, pricing, closing and underwriting analysis- Prepared requested materials and formulated rebuttals and solutions for state and federal audits

Communication And Media Studies

American Sign Language (Asl)