Heather Werner Email and Phone Number

Responsible for management of the end-to-end sample ordering process which allows global partners to receive samples to use for key sales meetings. Consistently working to simplify and create efficient processes. Responsible for tracking data flow between the Centric PLM system and SAP to allow for efficient sku setup on a seasonal basis. Manage and track changes done weekly within our data systems to create an up-to-date product line for global visibility.

Underwriting assistant for catastrophic insurance within the Hurricane/Wind Division. Responsible for providing exceptional customer service to select brokerage offices and providing those offices with renewal quoting support. Responsible for processing all policy workflow within defined service levels. Responsible for conducting inspection reviews and analysis that result in appropriate issue identification and recommendations to resolve such issues. Demonstrate an understanding of technical underwriting principles and risk underwriting characteristics. Understand the functionality of all technical underwriting systems and utilize these systems as needed.

Coodinate in-house tutoring program for at-risk students. Supervise online credit recovery program for students recovering failed courses or taking new courses. Organize, supervise and run Response To Intervention program at the 9th grade level.

Instructed working adults in a collegiate level Earth Science course. Utilized Google Earth for all laboratory exercises and assisted students in learning the functionality of that technical system.