Heather Whitlock Email & Phone Number

• Experienced Senior Executive in management, technology, and operations consulting with 20+ years of effective, innovative leadership• Collaborate with people/organizations to define the business and technology vision, design strategic objectives, and implement innovative solutions to achieve meaningful outcomes and results• Lead the growth strategy and P&L delivery efforts for a diverse business portfolio supporting commercial and public sector clients including nonprofit, federal / state government, quasi-government, multilaterals • Demonstrated track record of effectively delivering complex human capital, systems integration, outsourcing and business transformation programs throughout the full project lifecycle; leading large teams (150+) across geographically disbursed groups around the globe• Deep experience in managing complex business transformation, human capital, systems integration, application services, and outsourcing programs throughout the full project lifecycle which has led to improved operations, decreased costs / risks, and an enriched stakeholder experience• Leader with proven success in developing trusted relationships and uniting stakeholders around a strong vision backed by strategic, operational, and technology goals• Recognized for effective collaboration with others within multi-cultural and cross-functional teams• Passionate ambassador for supporting employee growth and development, fostering an inclusive working environment and making a meaningful impact in our communitiesSpecializations:• Industry: Federal and State Government, Multilaterals, Nonprofits, Financial Services (Banking, Treasury), Education, Agriculture, Defense, Healthcare• Business Process: Finance, Human Resources, Procurement, Customer Experience, Supply Chain• Functional and Technical: Strategy, Project Management, Business Development, Agile, Solution Design, Business Process Analysis and Re-engineering, SaaS, ERP (SAP, Oracle), Enterprise Platforms, Business Intelligence, Analytics, Cloud, Quality Assurance, Testing, Blockchain• Human Performance: Human Capital, Workforce Transformation, Leadership Development, Organization Alignment and Effectiveness, Communications, Sponsor and Stakeholder Engagement, Change Readiness, Knowledge Management, User Change Management, Training and Performance Management, Change Enablement

Listed skills include Business Process Improvement, Business Transformation, Management Consulting, Program Management, and 20 others.

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  University Of Michigan

  Organizational Management