Heather Eddy Email & Phone Number

Chicago, Illinois, United States

Elgin, Illinois, United States

• Managed CEO email account, schedule and meetings, scheduled meetings on very active calendar. Booked travel arrangements/hotels and added itineraries to calendar schedule along with conference schedules/emails.•Created agendas, in-kind letters, letterhead and other documents as needed, edited PowerPoint presentations. Prepared for 5 board meetings per month, operated technology during meetings, took minutes during meetings for later distribution.• Responsible for maintaining supplies for 20-person administrative office, including kitchenette snacks and beverages as well as office supplies.• Sorted mail, scanned and emailed invoices to accounting, scanned and emailed checks to accounting as well as multiple people in office before depositing them at bank. Filed expense reports for CEO and CSO through Concur.• Assisted other C-suite officers and their managers as needed with tasks for overall betterment of organization. Used MyClubHub (SalesForce) to keep track of donor information and new contacts. Helped setup new volunteer database in Better Impact online program.

Ames, Iowa, United States

• Provided administrative support and clerical functions for 20-person office, including management of incoming/outgoing mail and online correspondence through emails, while answering 5-15 daily phone calls.• Created 60 bulletins for services per year, newsletters, flyers, and brochures; lead creative efforts to strengthen community recognition through social outreach and designing of new logo.• Significantly boosted company's social media presence by gaining 100+ Twitter followers and increasing Facebook hits from 50 to 2,000+ per week by writing engaging online content.• Utilized technical experience to save organization over $3000 – computer install/setup, fixed software issues, set up new Wi-Fi network.• Demonstrated excellent knowledge and proficiency using MS Office Suite including Excel, Word, PowerPoint, Outlook, and OneNote• Organized and streamlined office. Maintained calendars, scheduled meetings and events, arranged for use of credit cards, prepared check request vouchers, ordered supplies and worked with outside vendors.

Ames, Ia

• Assisted Director of Graduate Education in daily administrative tasks including drafting student award and acceptance letters, leading recruiting initiatives, and conducting 2-5 Skype interviews per week.• Distributed agendas for 6 graduate selection committee members responsible for selecting students• Kept extensive database, Excel sheets, and files on current graduate students and sent due date reminders; scheduled rooms for presentations and attended weekly department meetings.• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.• Ensured accurate record-keeping with diligent data entry and database management for vital university information.• Delivered excellent customer service through prompt responses to student inquiries, addressing concerns effectively, and building strong relationships.

Bachelor Of Fine Arts (Bfa), Art And Design

Activities and Societies: Studied Drawing, Illustration, Painting, 3D design, Art History and worked as a computer lab monitor.

Bachelor Of Arts (Ba), Advertising

Activities and Societies: Volunteered as a DJ, news assistant, Kaliedoquiz assistant and elected promotions director over the course of 2.

High School Diploma - Honors

Participated in advanced level classwork for college prep, played alto sax, tenor sax and bass clarinet throughout all four years of high.