Heather Hacker Email & Phone Number

United States

Utilize electronic billing software to provide the client with an enhanced billing experience.

Allentown, Pennsylvania, United States

Lehigh Valley, Pennsylvania

Bethlehem, Pennsylvania, United States

Supervise employees through scheduling, training, & administering payroll. Oversee the maintenance of theatrical systems, manage inventory, & all safety protocols. Oversee & supervise event logistics in Zoellner Arts Center.

Juneau, Alaska, United States

Assist in almost all aspects of operations as the tourism industry gets back on its feet following a 16-month hiatus caused by the COVID-19 pandemic.

Allentown, Pennsylvania, United States

Juneau, Alaska

Created tracking procedures to provide home office staff a snapshot of up-to-date information regarding various accounts and their standing with the company.Created templates for various daily & weekly paperwork to streamline daily operations.Improved communication with and review of invoices from various vendors to ensure proper invoicing for services.

Juneau, Alaska

Handle settlements of tour dispatches with each cruise ship in port. Communicate with the home office in Sitka regarding settlements. Gather guests & direct them to proper tour coach for their tour. Communicate with Shore Excursion personnel from each ship, coach company representatives, & dock office for Allen Marine Tours regarding final counts for tours.

Lehigh Valley, PA

Experience working with electrics - hanging and focusing lights, running cables, general light board operation.Experience working with audio - setting up microphones and stands, running audio cables, general sound board operation.Experience working as a carpenter - general set assembly for touring shows, as well as general experience with various power.

Juneau, Alaska

Performed daily inspection and fluid check on assigned vehicle and trailer; properly connected same.Ensured proper amount of cycling equipment for expected number of guests.Coordinated with guides and Shore Excursion personnel to gather guests in a timely manner and depart from dock at assigned departure time.Ensured safe transport of guests from dock to.

23 North 6th Street, Allentown, PA 18101

Organize and manage volunteer ushers and confirm security for ticketed events. Coordinate with technical staff and box office staff to ensure timely opening of the theatre and its events. Work with technical staff to clear, close, and lock facility following events.

243 Resort Dr., Tannerville, PA 18372

Educate guests on proper technique during use of the tree top ropes challenge courses. Instruct children on proper techniques to traverse the Explorer ropes challenge course in an independent fashion with minimal assistance. Assist guests in all aspects of enjoyment of the 1000' twin zip lines on site.

Ketchikan, AK

Guided 4 to 28 guests in a caravan of two-seat Tomcars on various unpaved logging roads on privately owned property. Performed on site maintenance to vehicles on tour when necessary. Conversed with and educated guests on local ecology and history during the tour. Maintained logging roads as necessary.

Ketchikan, AK

Assisted guests through one of two fully-suspended, active participation, zip line canopy tours.Complied with all safety regulations and requirements while guiding guests through each zip line course. Conversed with and educated guests on local ecology and history during the tour.

146 East Broad Street, Bethlehem, PA 18018

Handled general office administration, accounting, bookkeeping, and billing for a small two-attorney firm.Handled day to day administration of casework for attorney. Handled the production and filing of legal documents to resolve civil cases. First contact for current and potential clients.

Provide customers with the opportunity to take charge of their own health & wellness requirements, and supplement where necessary.

Manage day-to-day operations of the Bethlehem District Office to promote client-centered service and compliance with federal industry regulations.