Heather Maxson Email & Phone Number

San Diego, California, United States

Chaired the University’s Military & Veteran Student Taskforce overseeing all projects and programs that impact military-affiliated student population.Managed the creation of the University’s Military Policies & Procedures Manual outlining all processes University used to serve military-affiliated student population. Served as University’s lead compliance point of contact for Department of Defense (DoD). Facilitated successful completion of DoD audit of University in FY 2016 and FY 2019. Managed all written communications for military-affiliated student population.Managed presentation building for all University training related to compliance with DoD standards.Led the development of a new relationship growth strategy for military and academic partner accounts that resulted in efficiencies and cost savings. Led the University’s programming to recognize military-affiliated employees.

Greater San Diego Area

Chaired the University’s Military & Veteran Student Taskforce overseeing all projects and programs that impact military-affiliated student population.Managed the creation of the University’s Military Policies & Procedures Manual outlining all processes University used to serve military-affiliated student population. Served as University’s lead compliance point of contact for Department of Defense (DoD). Managed all written communications for military-affiliated student population.Managed presentation building for all University training related to compliance with DoD standards.Led the development of a new relationship growth strategy for military and academic partner accounts that resulted in efficiencies and cost savings. Managed six remote employees. Led the University’s programming to recognize military-affiliated employees.Selected to present on University’s military compliance efforts at several conferences including the annual Council of Colleges for Military Educators (CCME).

Greater San Diego Area

Created and facilitated strategic planning workshops aligned with Balanced Scorecard Methodology (BSC) that led to the creation of the University’s current four-year strategic plan. Developed quarterly departmental strategic planning reporting process in a SharePoint database incorporating quantitative and qualitative analysis.Authored quarterly environmental scans focused on industry trends including quantitative and qualitative analysis to ensure data-driven decision making. Chaired the University’s Military & Veteran Student Taskforce overseeing all projects and programs that impact military-affiliated student population.Managed the creation of the University’s Military Policies & Procedures Manual outlining all processes University used to serve military-affiliated student population. Served as University’s lead compliance point of contact for Department of Defense (DoD). Facilitated successful completion of DoD audit of University in FY 2016 and FY 2019. Managed all written communications for military-affiliated student population.Managed presentation building for all University training related to compliance with DoD standards.Led the development of a new relationship growth strategy for military and academic partner accounts that resulted in efficiencies and cost savings. Managed six remote employees. Led the University’s programming to recognize military-affiliated employees.Selected to present at SXSW EDU (South by Southwest Education) on scenario based planning and strategy development.Selected to present on University’s military compliance efforts at several conferences including the annual Council of Colleges for Military Educators (CCME).

Greater San Diego Area

Created and facilitated strategic planning workshops aligned with Balanced Scorecard Methodology (BSC) that led to the creation of the University’s current four-year strategic plan. Developed quarterly departmental strategic planning reporting process in a SharePoint database incorporating quantitative and qualitative analysis.Authored quarterly environmental scans focused on industry trends including quantitative and qualitative analysis to ensure data-driven decision making.

Greater San Diego Area

Co-authored monthly presentation for executives’ strategic planning meeting that discussed big changes in the external environment specifically focused on competitive market. Attended weekly executive team meetings to maintain situational awareness on internal business issues and discuss business strategy.Partnered with data management team to create enhanced monthly reporting on strategy execution for executive team that included financial analysis.Co-authored annual strategic planning document for SPAWAR Systems Center Pacific employees. Developed and facilitated strategic planning workshops throughout the organization’s departments and collaborative teams.

Greater San Diego Area

Completed environmental scanning daily and authored analytical blogs for organization intranet highlighting external competitive trends that affected organization’s strategic direction.Coordinated all meetings within Corporate Strategy department. Co-authored monthly presentation for executives’ strategic planning meeting that discussed big changes in the external environment specifically focused on competitive market. Attended weekly executive team meetings to maintain situational awareness on internal business issues and discuss business strategy.

Master Of Business Administration - Mba, Organizational Leadership

B.A, Political Science

Activities and Societies: Served as President of Alpha Phi International Sorority, Gamma Alpha Chapter from December 2007 to December.

High School Diploma

Activities and Societies: Served as president of the Associated Student Body during my senior year. Participated on the high school swim.