Heather Bahorich Email & Phone Number

St. Louis, MO, US

Atlanta, GA, US

Dayton, Ohio, US

I lead teams to identify and address process gaps, develop alumni programs, and enhance internal career mobility. My program management skills ensure successful, goal-aligned initiatives. I've implemented a comprehensive employee listening strategy, selecting tools to boost culture and engagement. Additionally, I overhauled performance management processes.

Dayton, Ohio, US

- Supported Centric Consulting's growth from 400 to 1500 employees globally through management of various remote teams.- Collaborated with leaders to enhance talent programs including performance management, career development, and DEI initiatives.- Designed and executed the organization’s leveling framework, clarifying job expectations and career paths..

Dayton, Ohio, US

- Spearheaded the establishment of Centric’s national learning function, launching tools like Degreed, Emtrain, and DDI’s PinPoint.- Partnered with stakeholders to design leadership development strategies and programs.

Seville, Seville, ES

• Developed, implemented, and maintained career development program through training plans, needs assessment, educational design, training development, implementation, and evaluation of training programs including.
• Consulted with subject matter experts to identify business and behavioral objectives
• Developed classroom instruction, including but not limited to user systems, onboarding, leadership development, compliance regulations, and soft skills
• Implemented electronic tool to submit, retrieve, and analyze data around effectiveness of training and increase employee responses by nearly 45% to better support future training sessions from vendors, corporate, etc.
• Improved internship satisfaction by over 50% through development, training, and implementation of a corporate mentorship program
• Synchronized with global HR partners to ensure training homogeneous among all Abengoa subsidiaries and corporate offices

Richfield, Minnesota, US

• Conducted trainings for up to 100 employees on district and store level on new company initiatives, large-scale organizational change, negotiation, overcoming objectives, building rapport, presenting solutions.
• Created and delivered educational content designed for various levels of staff including line-level staff to district/territory management
• Facilitated training courses on topics such as, selling skills, customer service skills, and product knowledge
• Performance managed teams up to 30 employees to ensure sales goals of $12 million yearly
• Developed business plans based on weekly and monthly analysis and business gaps
• Served on corporate team to help gain insight of store level procedures, business structure, and proficiency

• Planned, evaluated, and revised curriculum, course content, course materials, and methods of instruction
• Initiated, facilitated, and moderated classroom discussions
• Evaluated and graded students' class work, assignments, and papers
• Met with colleagues to coordinate lesson plans and work with specific subjects of expertise
• Held one-on-one conferences with students to keep them on track as necessary
• Met with parents or guardians to discuss students’ academic progress, remedial issues and behavior problems when necessary

Lake Buena Vista, Florida, US

• Developed and executed comprehensive marketing plans to promote awareness of, and participation in, the Disney College Program
• Exceeded all recruiting goals by attaining four consecutive semesters of increased attendance at campus recruiting events and applications to join the Disney College Program
• Acted as a mentor to Disney College Program participants and other campus representatives

Lake Buena Vista, Florida, US

Master Of Arts (M.A.), Human Resources Management And Services

Bachelor Of Science (B.S.), English/Language Arts Teacher Education