Heather Baker

Heather Baker Email and Phone Number

Experienced Learning & Development Specialist | Program & Project Manager | Providing creative solutions to stagnant processes & transforming team performance! @ GOTERRA
Sydney, NSW, AU
Heather Baker's Location
Sydney, New South Wales, Australia, Australia
Heather Baker's Contact Details

Heather Baker work email

Heather Baker personal email

n/a
About Heather Baker

VALUE PROPOSITION► Passionate about growing and building effective and powerful teams that get the job done quickly, with expertise and careful attention to detail and scope, and have fun doing it!► Seeking to utilize my highly effective project management, leadership and consulting skills to streamline efficiencies and processes, grow a team to be amazingly adept and thorough at meeting targets, and facilitate a work culture where everyone is a kind human.► I am highly effective in program, project and people management, with experience delivering results focused on strategic goal setting, performance and process improvement, mentoring and coaching, marketing, professional development, and impactful engagement with multiple levels of executive management.► My passion is supporting leadership to build and mentor the best teams possible to achieve organizational goals and objectives while cultivating the strengths and skills of its people.SUMMARY► Engaging professional possessing a career history that includes roles in coaching, consulting and training, professional services, and program and project management.► Leveraging a unique mix of strategic and analytical expertise, consistently exceeding business goals by aligning talent and effort with company objectives. LEADERSHIP HIGHLIGHTS★ Career history has cultivated an Integrator, influential contributor and fearless leader, skilled in people development, process improvement and program efficiency.★ Worked directly with the executive leaders of a Fortune 500 company to design an advanced organizational effectiveness program and deliver a continuous improvement process consulting and managing change through a steering group.★ Partnered with the Chief Executive Officer to co-author and deliver via live training over two dozen special projects on project and program management, effective stakeholder engagement, change management and specialized academic programs.Specialties: Strategic Leadership, Process Improvements, Advisor to Leadership, Relationship Management, Business Development, Team Leadership, C-Level Engagement, Project Management 

Heather's Strength Finder profile is Deliverer | Commander | Coach | Time Keeper | Catalyst. Now, she is seeking to take her myriad skill sets of training excellence, team mentorship, performance improvement and efficiency to a large company with plenty of opportunity to make a difference in the organization’s growth and success. You need her on your leadership team.

Heather Baker's Current Company Details
GOTERRA

Goterra

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Experienced Learning & Development Specialist | Program & Project Manager | Providing creative solutions to stagnant processes & transforming team performance!
Sydney, NSW, AU
Website:
goterra.com.au
Employees:
40
Heather Baker Work Experience Details
  • Goterra
    Goterra
    Sydney, Nsw, Au
  • Goterra
    Senior Project Manager
    Goterra Dec 2024 - Present
    Canberra, Act, Au
    Onboarding as Senior Project Manager to support various lines of business with project-related work ranging from business optimisation, process and workflow improvements, L&D and more. Excited to be part of an organization of enthusiastic circular pioneers!
  • The Home Depot
    Employed In Leadership Roles | Team And Talent Management
    The Home Depot Sep 2023 - Aug 2024
    Atlanta, Georgia, Us
    THD got an Impressive Communicator, Creative Problem Solver, Loyal and Influential Leader, Trusted Consultant, and an experienced and dedicated Coach/Mentor & Team Player. I am also a Certified Project Director/Trainer & highly Organized Prioritizer/Planner, proactively making things happen, the right way in the right time in a positive work culture and with an eye to performance excellence and customer satisfaction.Clifton Strengths: Driver, Commander, Coach, Catalyst, Timekeeper.Meyers-Briggs: ENTJ I ALWAYS get stuff done, hold people accountable, and am organized, efficient, empathetic, a good listener, and a whole lot of fun!
  • Dol Coach
    Chief Operations Officer / Chief Development Officer / Certified Project Director
    Dol Coach Dec 2020 - Jan 2023
    Tampa, Fl, Us
    ★ Led operations and development in a startup environment, serving on the executive leadership and decision-making team as Certified Project Trainer and Director {Institute of Project Management}.★ Strategically executed a key role growing the company, leading the hiring and coaching of trainers, co-authoring multiple training courses, introducing standards and protocols, and executing marketing initiatives.★ Credited with negotiating the company’s first agreement for Advanced Organizational Training with a global Fortune 500 corporation. Served as the architect of a more effective training program and delivered a continuous improvement process, partnering proactively with the client’s executive leadership team and other stakeholders pre- and post-workshop in a consultative role to manage change.★ Outstanding results, working closely with leadership to develop key programs and engagement activities to drive transformational change while managing, coaching and supporting team members through onboarding and performance oversight leading to a 400% expanded customer base and adding 12 Certified Project Trainers in one year.★ Led the design, development, evaluation and execution of project management training sessions to large groups of people over Zoom/in person to more than 13,000 professionals, assessing and certifying them as Certified Project Management Professionals, Managers, or Directors through the Institute of Project Management.★ Engaged with the Chief Executive Officer to deliver over two dozen special projects tailored to adult learners, including video-on-demand courses, live training over Zoom, and special Masterclasses .ABOUT DOL COACHDOL Coach is a veteran-owned business that develops and delivers training and certification courses to support transitioning military service members and growing professionals.
  • Houghton Mifflin Harcourt
    Senior Product Marketing Manager
    Houghton Mifflin Harcourt Jun 2018 - Oct 2020
    Boston, Massachusetts, Us
    ★ Ensured substantial gains in efficiency and productivity by proactively identifying and implementing a project management software tool, reducing the volume of weekly meetings from 20 to two by enabling stakeholder insight into project status through dashboards and reports.★ Marketed a portfolio of products through email marketing campaigns and sample boxes sent to educators. Overall, delivered 24 integrated marketing campaigns supporting math products with a 92% success rate.★ Crafted Change Management strategies and trained team members on ADKAR, CLARC, and Prosci methodologies to improve performance and effectiveness within the scope of marketing strategies.★ Established change management strategies based on Kotter and ADKAR principles.★ Delivered project milestones and collateral across multiple product marketing initiatives, driving creativity, consistency, and brand recognition to support sales.ABOUT HOUGHTON MIFFLIN HARCOURTHMH offers a connected system of research-backed solutions, where assessment drives instruction and learning can be personalized to meet students’ needs.
  • Houghton Mifflin Harcourt
    Manager Of Professional Services
    Houghton Mifflin Harcourt Apr 2016 - Jun 2018
    Boston, Massachusetts, Us
    ★ Formed and managed a team of 16 consultants dedicated to supporting Professional Services clients in seven states, sustaining a customer satisfaction rating of >87% while meeting sales and training targets.★ Incredibly effective project management and leadership qualities facilitated a massive one-day district-wide professional development workshop delivery using the efforts of 35 national consultants to train 8000+ educators, driving performance excellence and a 90% customer satisfaction score.★ Worked collaboratively using consultative sales skills with Account Executives and district leaders to increase Services as a Sale by $848,000 YOY throughout the territory, ensuring high quality service and customer satisfaction.
  • Houghton Mifflin Harcourt
    Educational Consultant
    Houghton Mifflin Harcourt Oct 2013 - Jun 2018
    Boston, Massachusetts, Us
    ★ Self-taught a portfolio of 19 products in order to lead presentations and secure sales of Professional Services to schools.★ In one year, delivered over 150 sales presentations to thousands of of educators and district leaders, resulting in over $7M in product and services sales using excellent facilitation, presentation and communication skills with diverse audiences.★ Hosted more than 100 full-day dynamic learning and coaching workshops for thousands of teachers, with a 90%+ satisfaction rating.
  • Marine Special Operations Regiment, Marsoc
    Family Readiness Officer, Program Manager And Trainer
    Marine Special Operations Regiment, Marsoc Aug 2010 - Aug 2013
    Washington, Dc, Us
    ★ Served as liaison between staff, executive leadership, senior leaders, and organizational teams advising on the status of the readiness and resiliency of the unit daily in targeted strategy meetings ★ Developed policy, building special programs and planning/coordinating resources and education to Headquarters Regiment and three supporting battalions★ Supported 2500+ service members and their families as subject matter expert, handling inquiries and deploying resources as needed to help families problem solve during the stressful Special Operations deployment tempo★ Supervised, counseled, and directed the work of three subordinate unit program managers, recommending personnel actions for hiring, discipline and termination

Heather Baker Skills

Leadership Presentation Skills Conflict Management Team Building Public Speaking Personal Development Human Resources People Management Training And Development Operational Planning Sales Microsoft Powerpoint Event Planning Teaching Organization Skills Government Communication Education Process Improvement Life Coaching Strategic Planning Organizational Effectiveness Organizational Development Program Management Strategic Leadership Supervisory Skills Professional Services Leadership Development Event Management Change Management Training Community Outreach Policy Employee Training Time Management Military Instructional Design Training Delivery Marketing Management Project Management Coaching Staff Development Marketing Communications Conflict Resolution Organizational Leadership Risk Management Collaboration Solutions Analysis Workshop Facilitation Executive Coaching Performance Management Curriculum Development

Heather Baker Education Details

  • Capella University
    Capella University
    Training And Performance Improvement
  • International Association Of Professions Career College
    International Association Of Professions Career College
    Life Coach
  • Kent State University
    Kent State University
    Elementary Education

Frequently Asked Questions about Heather Baker

What company does Heather Baker work for?

Heather Baker works for Goterra

What is Heather Baker's role at the current company?

Heather Baker's current role is Experienced Learning & Development Specialist | Program & Project Manager | Providing creative solutions to stagnant processes & transforming team performance!.

What is Heather Baker's email address?

Heather Baker's email address is he****@****.com.au

What schools did Heather Baker attend?

Heather Baker attended Capella University, International Association Of Professions Career College, Kent State University.

What skills is Heather Baker known for?

Heather Baker has skills like Leadership, Presentation Skills, Conflict Management, Team Building, Public Speaking, Personal Development, Human Resources, People Management, Training And Development, Operational Planning, Sales, Microsoft Powerpoint.

Who are Heather Baker's colleagues?

Heather Baker's colleagues are Rhys Morse-Evans, Volant Wills, Bob Zend, Dhruv Patel, Laura Granados, Amber Brierley, Mesay Habtemriam.

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