Heather Bush Email & Phone Number

• Manage multiple projects/implementations concurrently• Ensure the project is successfully delivered within the budget and time outlined in the SOW• Participate in the sales cycle to gather requirements, formulate delivery approach and develop a proposal/SOW• Provide guidance and mentoring to resources working on projects/implementations• Ensure projects are properly planned and staffed• Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes• Create project plans using MS Project• Provide and deliver weekly status reports to clients• Responsible for requirements analysis, business process mapping, design, and implementation of HR and Talent Management products

Charlotte, North Carolina Area

• Responsible for requirements analysis, business process mapping, design, and implementation of HR and Talent Management products• Create project plans using MS Project• Provide and deliver weekly status reports to clients• Work closely with Educe clients to develop best practice processes, act as the system expert, and serve as a liaison between end users and the technical deployment teams• Responsible for system configuration based on specific client requirements as well as streamlining and modifying the client's business processes to develop a complete business solution• Gather requirements and define and map current processes in order to create "to be" business processes for the client based on current best practices• Analyze and document design specifications for the application• Implement application design by working closely with both the client and Educe technical team• Assist in user acceptance testing efforts and act as the liaison between the client and the system implementation team in troubleshooting product issues as they apply to the client's business• Participate in end-user training by providing both product knowledge and insight on the client's business processes and solution design

Charlotte, North Carolina Area

•Managed multiple projects across the company•Was responsible for ensuring projects are achieved on-time and completed within budget •Led project management initiatives throughout the project life cycle to support new business initiatives including systems/technology integrations; testing plans; training; policies and procedures and reporting requirements•Developed an understanding of business issues and develop process and technology improvements that provide solutions•Monitor project budgets and project schedules and address any variances•Collaborated with key stakeholders across the organization to drive quality improvement•Prepared and presented updates to Senior Leaders and key stakeholders•Key projects completed include National General insurance vendor implementation, Cornerstone OnDemand’s Performance, Succession and Compensation implementation, Greenhouse Recruiting implementation, and multiple technology integrations and enhancements

Charlotte, North Carolina Area

• Managed the Cornerstone LMS (learning management system), "RoundPoint University"• Served as single point of contact for the LMS maintenance and installation of new curriculum• Provided technical training for leadership and staff to use the LMS, web and reporting tools• Designed and developed reports in the LMS to track training hours, course completions, scores, and evaluations• Partnered with Training Leadership and Compliance to ensure online education is meeting regulatory standards for the organization and facilitate updates• Assisted leadership with identifying training completions gaps for new and tenured employees• Compiled and analyzed data to prepare budgets and inform funding requests

Charlotte, Nc

• Completed the implementation of the Cornerstone LMS (Learning Management System) and the ATS (Applicant Tracking System).• Managed the development of new e-learning courses; from gathering course requirements with managers to the design, implementation, and evaluation of the courses in our LMS. • Assisted in the development of e-learning courses using Articulate and Camtasia. • Managed HR Assistant and the on-boarding/orientation process.• Tracked and reported HR & recruiting metrics.• Managed job postings (internal and external).

Charlotte, Nc

• Liaised with various BDO Benefits team on creating employee correspondence regarding various BDO benefits, updates and general information.• Assisted HR Resource Center with PeopleSoft HR updates, employment verifications, offer letters and career advisor changes. • Managed the job description process for the firm including making FLSA classification and EEO code recommendations for approval.

Charlotte, Nc

• Managed the documentation of all phases of a candidate’s progression from sourcing to completion of the interview process in BDO’s applicant tracking system.• Partnered with recruiters to manage the process of posting campus opportunities, resume selection and interviews on select college campuses.• Performed and participated in various HR projects.

Charlotte, Nc

Apex Systems is a staffing and recruitment solutions firm that connects their clients with professionals who work in the IT, Finance and Accounting, Engineering, and Legal professions. Apex specializes in Contract, Temp-to-Perm, and Direct Placements.• Charged with developing and executing personnel strategies with existing and prospective clients, with a focus on delivering ideal candidates in the fields of Information Technology, Business Applications and Telecommunications.• Liaise with Executive Recruiters to review qualified professionals to determine suitability to client needs.

Charlotte, North Carolina Area

• Utilized established, proven recruiting resources to attract qualified professionals interested in permanent, contract and/or contract-to-hire employment.• Engaged in office interviews and background investigations of potential candidates and contract negotiations for qualified candidates. • Established potential leads for new clients and engaged with Account Managers to develop such leads.