Heather Castillo Email & Phone Number

Scottsdale, Arizona, United States

- Providing superior customer service while assisting and guiding all retail and trade clients with the lighting selection process.- Project management from design selection to order delivery.- Driving sales by providing product knowledge and additional options during the selection process.- Obtaining new clients through building strong relationships with.

Scottsdale, Arizona, United States

- Delivering personalized guest services, including reservations, transportation, and tailored recommendations, to ensure an exceptional stay experience.- Cultivating and maintaining relationships with VIP clients and Caesar's Rewards Members, providing exceptional services and ensuring all aspects of their visits are seamlessly arranged and executed with.

Scottsdale, Arizona, United States

- Supervising delivery teams, leading and coordinating furniture deliveries on site from stop to stop, throughout the day, ensuring items and placement are up to clients’ standards. - Elevating the furniture delivery experience by serving as an RH representative and concierge providing true "white glove" service in the home, taking care of any issues that.

Los Angeles, California, United States

- On-Demand Personal Stylist: Digitally & In-Person.- Curating public and personalized looks via "style boards" for clients and for the company app/website.- Hosting in-store appointments, Closet Audits, and Offsite Styling. - Working with production teams to create styling and salesperson videos in store for the app/website.

Greater Los Angeles Area

- Greeting guests and members, along with giving tours of co-working space to potential members.- Scheduling conference room bookings. - Co-working membership, private office, and event sales.- Mail Assortment - Distributing private office, virtual office, and coworker mail.- Creating and maintaining leads and sales tracking sheets.- Creating, processing.

Greater Los Angeles Area

-Coordinating production on floor ensuring that Associates/Muses are performing in their designated areas along with attending to every guest that enters the store.-Delegating tasks for Associates/Muses ensuring they are kept busy with projects throughout the day along with informing every guest that is new and current with the brand.-Coaching.

San Diego, CA

- Greeting and seating guests upon arrival with explaining menu and concept of bar/restaurant.- Managing dining floor and main bar, coordinating pre-shift meetings and directing staff.- Taking care of customer escalations and ensuring food and beverages are up to customer's standards.- Creating daily/weekly/monthly specials along with marketing collateral.

Studio City, CA

· Assisted in daily pitch meetings, coordination and rundown for show.· Assisted in Reception and Front Desk when Receptionist unavailable.· Assisted in projects and press kits for producers and publicists.· Researched, updated, and assisted with online content.· Assisted in interview shoots and events.· Transcribing interviews through Access program..

San Diego, California, United States

· Greeting, Checking-In/Checking-Out guests. Responsible for first and last impressions of the salon.· Coordinating and managing front desk and salon floor while attending to guests needs.· Upselling services, retail, and promotion packages during check-outs.· Answering multi-line phone systems. Booking reservations for guests/clients.· In charge of.

General Education

Activities and Societies: AB Samahan

General Education/Communications

Continuing expansion of general education and Communications major.