Dawn Hudson Email & Phone Number

Baltimore, MD, US

Collaborate with inside and outside sales team to drive sales to both trade and retail customers; continuously meeting showroom sales goal. Sustain superior project management and customer service through excellent written and verbal communication. Provide design and sales expertise through product knowledge and current trends. Develop and maintain long.

Managed store and staff, found creative ways to improve sales. Ensured quality, aesthetic, energy, and overall vibe of the brand were achieved. Set daily tasks and agenda for staff, identified issues, and efficiently resolved them creatively and cost-effectively. Worked with outside sales reps and vendors to place and follow-through on all orders. Made.

Home organizing >>> Kitchen and Bath remodeling

Responsible for all personnel and operations within the store, including sales, customer service and design. Managed payroll, budget and controllable costs. Maintained a strong presence within the store through training and problem solving. Performed Human Resource duties including, interviewing, hiring, and written/verbal reviews of staff. Developed a.

Responsible for monitoring workflow of sales floor and creating staff schedule. Trained new staff members in sales, product knowledge and customer service. Coordinated aspects of bi-annual inventory providing feedback to store and area manager. Improved performance, efficiency and longevity of staff by creating a simple, yet effective training calendar..

Mentored and coached sales team to increase sales. Promoted teamwork among commissioned sales staff. Approached customer service issues with a solution-oriented focus. Communicated with distribution center, corporate customer service and buyers. Streamlined workflow by creating structured way to resolve customer service issues. Encouraged sales associates.

Worked one-on-one with customers to create comfortable and unique spaces within their home.Utilized creative selling and design skills to develop long-term customer base. Shared product knowledge, processed custom orders, and engaged in customer service. Ensured clear communications with customers in order to exceed their expectations, reviewing.

Assisted the store designer with merchandise planning, floor layout changes and window displays. Trained department managers on company design standards. Increased overall store sales by problem-solving space and design issues with both store designer and manager.

Increased sales by relocating slower selling items into prime space and through customer service and merchandising ideas. Coordinated and maintained various departments on a rotating basis. Supported management team by training part-time staff on product and sales technique.

Solved customer’s storage and organizational challenges through product knowledge and service. Learned innovative ways to service customers in a value driven business.

Sales, customer service and merchandising of furniture and home accessories. Assisted in the opening of several locations within the DC metro area.